From NMaharaj@tcta.co.za Wed Jun 24 08:22:53 2026 From: NMaharaj@tcta.co.za To: xymon@xymon.com Subject: [Xymon] alerts Date: Wed, 09 Jul 2014 13:26:14 +0000 Message-ID: <21E9F7479CA1724FBFE6493317122D2A03733A@EXCH03.METSI.com> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============1940096646442849013==" --===============1940096646442849013== Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Pl= ease advise. HOST=3D* SERVICE=3Dcpu,conn,disk,svcs,http,smtp,dns MAIL techsupport at xxxx.xx.xx DURATION>5 REPEAT=3D60 RECOVERED Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (UEM) offers email continuity, = security, archiving and compliance with all current legislation. To find out= more, visit http://www.mimecast.co.za/uem. --===============1940096646442849013==-- From Galen.Johnson@sas.com Wed Jun 24 08:22:53 2026 From: Galen.Johnson@sas.com To: xymon@xymon.com Subject: [Xymon] alerts Date: Wed, 09 Jul 2014 13:48:52 +0000 Message-ID: <9bb38532616c45e1aae0ae628542a73d@MERCMBX46D.na.SAS.com> In-Reply-To: <21E9F7479CA1724FBFE6493317122D2A03733A@EXCH03.METSI.com> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============0811595370144285989==" --===============0811595370144285989== Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Were they working before? What is in the mail log for the server? Are they = stuck in the queue? Do you have a spam server that might be filtering them? =3DG=3D ________________________________ From: Xymon on behalf of Nikesh Maharaj Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Pl= ease advise. HOST=3D* SERVICE=3Dcpu,conn,disk,svcs,http,smtp,dns MAIL techsupport at xxxx.xx.xx DURATION>5 REPEAT=3D60 RECOVERED Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (tm) (UEM) offers email continui= ty, security, archiving and compliance with all current legislation. To find = out more, contact Mimecast. --===============0811595370144285989==-- From NMaharaj@tcta.co.za Wed Jun 24 08:22:53 2026 From: NMaharaj@tcta.co.za To: xymon@xymon.com Subject: [Xymon] alerts Date: Wed, 09 Jul 2014 13:56:10 +0000 Message-ID: <21E9F7479CA1724FBFE6493317122D2A03748B@EXCH03.METSI.com> In-Reply-To: <9bb38532616c45e1aae0ae628542a73d@MERCMBX46D.na.SAS.com> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============7726623879081603368==" --===============7726623879081603368== Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable This was a new install. The alerts.log file is empty /var/log/xym= on/alert.log No spam server in place. From: Galen Johnson [mailto:Galen.Johnson at sas.com] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they = stuck in the queue? Do you have a spam server that might be filtering them? =3DG=3D ________________________________ From: Xymon

> = on behalf of Nikesh Maharaj > Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Pl= ease advise. HOST=3D* SERVICE=3Dcpu,conn,disk,svcs,http,smtp,dns MAIL techsupport at xxxx.xx.xx DURA= TION>5 REPEAT=3D60 RECOVERED Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (tm) (UEM) offers email continui= ty, security, archiving and compliance with all current legislation. To find = out more, contact Mimecast. Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (UEM) offers email continuity, = security, archiving and compliance with all current legislation. To find out= more, visit http://www.mimecast.co.za/uem. --===============7726623879081603368==-- From Galen.Johnson@sas.com Wed Jun 24 08:22:53 2026 From: Galen.Johnson@sas.com To: xymon@xymon.com Subject: [Xymon] alerts Date: Wed, 09 Jul 2014 14:01:00 +0000 Message-ID: <50335f4d07364cdaa2b4320b07283e75@MERCMBX46D.na.SAS.com> In-Reply-To: <21E9F7479CA1724FBFE6493317122D2A03748B@EXCH03.METSI.com> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============8092667374580924633==" --===============8092667374580924633== Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Not the alerts.log but the mail.log under /var/log (most likely). Try runnin= g the 'mailq' command to see if they are stuck in queue. Can successfully se= nd a mail from the command-line (use something like mailx)? If the mailq is = showing lots of email or your server rejects you, it's likely a mailserver co= nfiguration issue. =3DG=3D ________________________________ From: Nikesh Maharaj Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place. From: Galen Johnson [mailto:Galen.Johnson at sas.com] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they = stuck in the queue? Do you have a spam server that might be filtering them? =3DG=3D ________________________________ From: Xymon > o= n behalf of Nikesh Maharaj > Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Pl= ease advise. HOST=3D* SERVICE=3Dcpu,conn,disk,svcs,http,smtp,dns MAIL techsupport at xxxx.xx.xx DURA= TION>5 REPEAT=3D60 RECOVERED Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (tm) (UEM) offers email continui= ty, security, archiving and compliance with all current legislation. To find = out more, contact Mimecast. Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (tm) (UEM) offers email continui= ty, security, archiving and compliance with all current legislation. To find = out more, contact Mimecast. --===============8092667374580924633==-- From Paul.Root@CenturyLink.com Wed Jun 24 08:22:53 2026 From: Paul.Root@CenturyLink.com To: xymon@xymon.com Subject: [Xymon] alerts Date: Wed, 09 Jul 2014 14:03:28 +0000 Message-ID: In-Reply-To: <50335f4d07364cdaa2b4320b07283e75@MERCMBX46D.na.SAS.com> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============4483513172276023122==" --===============4483513172276023122== Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable First look in the notifications.log (/var/log/xymon) to see that it tried to = send something. From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Galen Johnson Sent: Wednesday, July 09, 2014 9:01 AM To: Nikesh Maharaj; Xymon at xymon.com Subject: Re: [Xymon] alerts Not the alerts.log but the mail.log under /var/log (most likely). Try runnin= g the 'mailq' command to see if they are stuck in queue. Can successfully se= nd a mail from the command-line (use something like mailx)? If the mailq is = showing lots of email or your server rejects you, it's likely a mailserver co= nfiguration issue. =3DG=3D ________________________________ From: Nikesh Maharaj > Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place. From: Galen Johnson [mailto:Galen.Johnson at sas.com] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they = stuck in the queue? Do you have a spam server that might be filtering them? =3DG=3D ________________________________ From: Xymon > o= n behalf of Nikesh Maharaj > Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Pl= ease advise. HOST=3D* SERVICE=3Dcpu,conn,disk,svcs,http,smtp,dns MAIL techsupport at xxxx.xx.xx DURA= TION>5 REPEAT=3D60 RECOVERED Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (tm) (UEM) offers email continui= ty, security, archiving and compliance with all current legislation. To find = out more, contact Mimecast. Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (tm) (UEM) offers email continui= ty, security, archiving and compliance with all current legislation. To find = out more, contact Mimecast. --===============4483513172276023122==-- From NMaharaj@tcta.co.za Wed Jun 24 08:22:53 2026 From: NMaharaj@tcta.co.za To: xymon@xymon.com Subject: [Xymon] alerts Date: Wed, 09 Jul 2014 14:06:51 +0000 Message-ID: <21E9F7479CA1724FBFE6493317122D2A037542@EXCH03.METSI.com> In-Reply-To: <50335f4d07364cdaa2b4320b07283e75@MERCMBX46D.na.SAS.com> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============7381683724758502172==" --===============7381683724758502172== Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Thanks Galen, This is the output from the mailq: E919E282C24 798 Sat Jul 5 02:38:44 xymon at vmxymon.metsi.com (delivery temporarily suspended: Host or domain name not found. Name service = error for name=3Dtcta.co.za type=3DMX: Host not found, try again) techsupport at tcta.co.za From: Galen Johnson [mailto:Galen.Johnson at sas.com] Sent: 09 July 2014 04:01 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Not the alerts.log but the mail.log under /var/log (most likely). Try runnin= g the 'mailq' command to see if they are stuck in queue. Can successfully se= nd a mail from the command-line (use something like mailx)? If the mailq is = showing lots of email or your server rejects you, it's likely a mailserver co= nfiguration issue. =3DG=3D ________________________________ From: Nikesh Maharaj > Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place. From: Galen Johnson [mailto:Galen.Johnson at sas.com] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they = stuck in the queue? Do you have a spam server that might be filtering them? =3DG=3D ________________________________ From: Xymon

> = on behalf of Nikesh Maharaj > Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Pl= ease advise. HOST=3D* SERVICE=3Dcpu,conn,disk,svcs,http,smtp,dns MAIL techsupport at xxxx.xx.xx DURA= TION>5 REPEAT=3D60 RECOVERED Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (tm) (UEM) offers email continui= ty, security, archiving and compliance with all current legislation. To find = out more, contact Mimecast. Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (tm) (UEM) offers email continui= ty, security, archiving and compliance with all current legislation. To find = out more, contact Mimecast. Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management (UEM) offers email continuity, = security, archiving and compliance with all current legislation. To find out= more, visit http://www.mimecast.co.za/uem. --===============7381683724758502172==-- From Galen.Johnson@sas.com Wed Jun 24 08:22:53 2026 From: Galen.Johnson@sas.com To: xymon@xymon.com Subject: [Xymon] alerts Date: Wed, 09 Jul 2014 14:16:06 +0000 Message-ID: <2962f87793f94e5380b4ee4a5643b9ed@MERCMBX46D.na.SAS.com> In-Reply-To: <21E9F7479CA1724FBFE6493317122D2A037542@EXCH03.METSI.com> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============7130369546666974899==" --===============7130369546666974899== Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable That's a pretty straight-forward message. That hostname/domain is not resolv= able by that system. =3DG=3D ________________________________ From: Nikesh Maharaj Sent: Wednesday, July 9, 2014 10:06 AM To: Galen Johnson; Xymon at xymon.com Subject: RE: alerts Thanks Galen, This is the output from the mailq: E919E282C24 798 Sat Jul 5 02:38:44 xymon at vmxymon.metsi.com (delivery temporarily suspended: Host or domain name not found. Name service = error for name=3Dtcta.co.za type=3DMX: Host not found, try again) techsupport at tcta.co.za From: Galen Johnson [mailto:Galen.Johnson at sas.com] Sent: 09 July 2014 04:01 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Not the alerts.log but the mail.log under /var/log (most likely). Try runnin= g the 'mailq' command to see if they are stuck in queue. Can successfully se= nd a mail from the command-line (use something like mailx)? If the mailq is = showing lots of email or your server rejects you, it's likely a mailserver co= nfiguration issue. =3DG=3D ________________________________ From: Nikesh Maharaj > Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place. From: Galen Johnson [mailto:Galen.Johnson at sas.com] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they = stuck in the queue? Do you have a spam server that might be filtering them? =3DG=3D ________________________________ From: Xymon > o= n behalf of Nikesh Maharaj > Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Pl= ease advise. HOST=3D* SERVICE=3Dcpu,conn,disk,svcs,http,smtp,dns MAIL techsupport at xxxx.xx.xx DURA= TION>5 REPEAT=3D60 RECOVERED Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management =E2=84=A2 (UEM) offers email con= tinuity, security, archiving and compliance with all current legislation. To = find out more, contact Mimecast. Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management =E2=84=A2 (UEM) offers email con= tinuity, security, archiving and compliance with all current legislation. To = find out more, contact Mimecast. Disclaimer The information contained in this communication from the sender is confidenti= al. It is intended solely for use by the recipient and others authorized to r= eceive it. If you are not the recipient, you are hereby notified that any dis= closure, copying, distribution or taking action in relation of the contents o= f this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archiv= ed by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for= business. Mimecast Unified Email Management =E2=84=A2 (UEM) offers email con= tinuity, security, archiving and compliance with all current legislation. To = find out more, contact Mimecast. --===============7130369546666974899==-- From NMaharaj@tcta.co.za Wed Jun 24 08:22:53 2026 From: NMaharaj@tcta.co.za To: xymon@xymon.com Subject: [Xymon] alerts Date: Thu, 10 Jul 2014 07:22:46 +0000 Message-ID: <21E9F7479CA1724FBFE6493317122D2A0386BC@EXCH03.METSI.com> In-Reply-To: MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============7737565711117125368==" --===============7737565711117125368== Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Issue resolved. MX record was pointing to a server that was taken off the dom= ain. I renamed the MX record and the mail alerts came through. That's a lot for assistance. From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: 09 July 2014 04:03 PM To: 'Galen Johnson'; Nikesh Maharaj; 'Xymon at xymon.com' Subject: RE: alerts First look in the notifications.log (/var/log/xymon) to see that it tried to = send something. From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Galen Johnson Sent: Wednesday, July 09, 2014 9:01 AM To: Nikesh Maharaj; Xymon at xymon.com Subject: Re: [Xymon] alerts Not the alerts.log but the mail.log under /var/log (most likely). Try runnin= g the 'mailq' command to see if they are stuck in queue. Can successfully se= nd a mail from the command-line (use something like mailx)? If the mailq is = showing lots of email or your server rejects you, it's likely a mailserver co= nfiguration issue. =3DG=3D ________________________________ From: Nikesh Maharaj > Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place. From: Galen Johnson [mailto:Galen.Johnson at sas.com] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they = stuck in the queue? Do you have a spam server that might be filtering them? =3DG=3D ________________________________ From: Xymon