It could be a space issue on the server with the purples. There may not be enough space to write out the entire *.msg file. You can compare the file sizes of the ones that work and the one that dosen't in $xymonhome/tmp. If it is trunacated some alerts will still work and the ines that do not will be purple or white. There may also be indicators in the log files on the client for hobbitclient.log

/home/xymon/client/bin/hobbitclient-aix.sh: No space left on device ps: No space left on device /home/xymon/client/bin/hobbitclient-aix.sh: No space left on device cat: output error No space left on device /home/xymon/client/bin/hobbitclient.sh: No space left on device /home/xymon/client/bin/hobbitclient.sh: No space left on device

Mark Mulligan

From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Paul.A.Gallegos at wellsfargo.com Sent: Tuesday, July 26, 2011 1:05 PM To: xymon at xymon.com Subject: [Xymon] two tests showing purple and clear

Ok, I'm stumped. I'm running Xymon 4.3.2 on a group of 10 RedHat 5.4 x64 servers, 4 of which are DB servers.

3 out of the four DB servers are showing green, the fourth shows clear for msgs (it says "no data reported") and purple for processes (over 20 days since something was reported).

However, a ps command shows that the processes it should be checking for exist, and I can tail the log to see things scrolling through.

I reinstalled the client on that server and it still won't go green.

The configuration for all four DB servers is the same, outside of one script in ext/ directory.

What could possibly be the problem?