Having recently moved from Big Brother to Xymon, one of the features I find most valuable is 'acknowledge'. It lets someone say 'yeah, I know the host has a problem' while leaving an indication of the condition on the web interface.
What I don't understand, though, is why we are not able to 'acknowledge' purple events. It seems desirable and I can't see how it would cause confusion.
I've looked in acknowledge.c, and it appears that is is explicitly querying for 'color=red,yellow'.
Is there a business case to exclude purple from the option to 'ack'?
-- Do things because you should, not just because you can.
John Thurston 907-465-8591 John.Thurston at alaska.gov Enterprise Technology Services Department of Administration State of Alaska
You can ack them through e-mail if that is configured, by default. The web interface just doesn't query for them.
----- Original Message ----- From: John Thurston [mailto:john.thurston at alaska.gov] Sent: Wednesday, January 22, 2014 04:49 PM To: xymon at xymon.com <xymon at xymon.com> Subject: [Xymon] Acknowledge purple?
Having recently moved from Big Brother to Xymon, one of the features I find most valuable is 'acknowledge'. It lets someone say 'yeah, I know the host has a problem' while leaving an indication of the condition on the web interface.
What I don't understand, though, is why we are not able to 'acknowledge' purple events. It seems desirable and I can't see how it would cause confusion.
I've looked in acknowledge.c, and it appears that is is explicitly querying for 'color=red,yellow'.
Is there a business case to exclude purple from the option to 'ack'?
-- Do things because you should, not just because you can.
John Thurston 907-465-8591 John.Thurston at alaska.gov Enterprise Technology Services Department of Administration State of Alaska
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
I'm in the process of writing a script to turn all the purplese red because my boss is insisting that either we need to do that, or to be able to ack them.
our xymon server does not, can not, and never will be able to receive email
(turning all purples red is easy. turning them red selectively and intelligently is a bit harder)
On Wed, Jan 22, 2014 at 4:50 PM, Novosielski, Ryan <novosirj at ca.rutgers.edu>wrote:
You can ack them through e-mail if that is configured, by default. The web interface just doesn't query for them.
----- Original Message ----- From: John Thurston [mailto:john.thurston at alaska.gov] Sent: Wednesday, January 22, 2014 04:49 PM To: xymon at xymon.com <xymon at xymon.com> Subject: [Xymon] Acknowledge purple?
Having recently moved from Big Brother to Xymon, one of the features I find most valuable is 'acknowledge'. It lets someone say 'yeah, I know the host has a problem' while leaving an indication of the condition on the web interface.
What I don't understand, though, is why we are not able to 'acknowledge' purple events. It seems desirable and I can't see how it would cause confusion.
I've looked in acknowledge.c, and it appears that is is explicitly querying for 'color=red,yellow'.
Is there a business case to exclude purple from the option to 'ack'?
-- Do things because you should, not just because you can.
John Thurston 907-465-8591 John.Thurston at alaska.gov Enterprise Technology Services Department of Administration State of Alaska
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
It sure seems like it would be easier to change the website to query for red and purple, wouldn't it?
From: Betsy Schwartz [mailto:betsy.schwartz at gmail.com] Sent: Monday, January 27, 2014 08:42 AM To: Novosielski, Ryan Cc: john.thurston at alaska.gov <john.thurston at alaska.gov>; xymon at xymon.com <xymon at xymon.com> Subject: Re: [Xymon] Acknowledge purple?
I'm in the process of writing a script to turn all the purplese red because my boss is insisting that either we need to do that, or to be able to ack them.
our xymon server does not, can not, and never will be able to receive email
(turning all purples red is easy. turning them red selectively and intelligently is a bit harder)
On Wed, Jan 22, 2014 at 4:50 PM, Novosielski, Ryan <novosirj at ca.rutgers.edu<https://urldefense.proofpoint.com/v1/url?u=http://mailto:novosirj%40ca.rutgers.edu&k=LEcyRXIAlDBr1gNDokv57g%3D%3D%0A&r=goqVjEbjBQIAv0%2BJe9F%2B4rALGXrt0QPuXIcMfFKUeRg%3D%0A&m=aoh%2BANL8OcuLkO53OATDBKTkwcL0QoRl73fXGyQZePo%3D%0A&s=479eec9dfb8ed68f4e7b916c7fc73ebf12189ad2104e67a3f8982e1bf23168f1>> wrote: You can ack them through e-mail if that is configured, by default. The web interface just doesn't query for them.
----- Original Message ----- From: John Thurston [mailto:john.thurston at alaska.gov<mailto:john.thurston at alaska.gov>] Sent: Wednesday, January 22, 2014 04:49 PM To: xymon at xymon.com<mailto:xymon at xymon.com> <xymon at xymon.com<mailto:xymon at xymon.com>> Subject: [Xymon] Acknowledge purple?
Having recently moved from Big Brother to Xymon, one of the features I find most valuable is 'acknowledge'. It lets someone say 'yeah, I know the host has a problem' while leaving an indication of the condition on the web interface.
What I don't understand, though, is why we are not able to 'acknowledge' purple events. It seems desirable and I can't see how it would cause confusion.
I've looked in acknowledge.c, and it appears that is is explicitly querying for 'color=red,yellow'.
Is there a business case to exclude purple from the option to 'ack'?
-- Do things because you should, not just because you can.
John Thurston 907-465-8591<tel:907-465-8591> John.Thurston at alaska.gov<mailto:John.Thurston at alaska.gov> Enterprise Technology Services Department of Administration State of Alaska
Xymon mailing list Xymon at xymon.com<mailto:Xymon at xymon.com> http://lists.xymon.com/mailman/listinfo/xymon<https://urldefense.proofpoint.com/v1/url?u=http://lists.xymon.com/mailman/listinfo/xymon&k=LEcyRXIAlDBr1gNDokv57g%3D%3D%0A&r=goqVjEbjBQIAv0%2BJe9F%2B4rALGXrt0QPuXIcMfFKUeRg%3D%0A&m=aoh%2BANL8OcuLkO53OATDBKTkwcL0QoRl73fXGyQZePo%3D%0A&s=86240cacd40404ba0c9a298fa94b22fa98128f4de3827aa800d27e730edbc332>
Xymon mailing list Xymon at xymon.com<mailto:Xymon at xymon.com> http://lists.xymon.com/mailman/listinfo/xymon<https://urldefense.proofpoint.com/v1/url?u=http://lists.xymon.com/mailman/listinfo/xymon&k=LEcyRXIAlDBr1gNDokv57g%3D%3D%0A&r=goqVjEbjBQIAv0%2BJe9F%2B4rALGXrt0QPuXIcMfFKUeRg%3D%0A&m=aoh%2BANL8OcuLkO53OATDBKTkwcL0QoRl73fXGyQZePo%3D%0A&s=86240cacd40404ba0c9a298fa94b22fa98128f4de3827aa800d27e730edbc332>
Hi,
Den 27-01-2014 14:42, Betsy Schwartz skrev:
I'm in the process of writing a script to turn all the purplese red because my boss is insisting that either we need to do that, or to be able to ack them.
----- Original Message ----- From: John Thurston [mailto:john.thurston at alaska.gov <mailto:john.thurston at alaska.gov>] Sent: Wednesday, January 22, 2014 04:49 PM Having recently moved from Big Brother to Xymon, one of the features I find most valuable is 'acknowledge'. It lets someone say 'yeah, I know the host has a problem' while leaving an indication of the condition on the web interface. What I don't understand, though, is why we are not able to 'acknowledge' purple events. It seems desirable and I can't see how it would cause confusion. I've looked in acknowledge.c, and it appears that is is explicitly querying for 'color=red,yellow'. Is there a business case to exclude purple from the option to 'ack'?
It isn't something that has popped up before. I think the current behaviour is just how it has always been, without me giving it too much thought.
Changing that query to "color=red,yellow,purple" won't cause any problems, as far as I can tell.
There is a setting in xymonserver.cfg: "ALERTCOLORS" which by default is red, yellow and purple. Those colors may trigger an alert. So I think the sensible thing would be to allow ack'ing all colors that are listed in this setting.
This patch should do it, at least it works on the xymon.com site.
Regards, Henrik
Wonderful, wonderful, thank you! Will this be in 4.15?
On Mon, Jan 27, 2014 at 10:13 AM, Henrik Størner <henrik at hswn.dk> wrote:
Hi,
Den 27-01-2014 14:42, Betsy Schwartz skrev:
I'm in the process of writing a script to turn all the purplese red because my boss is insisting that either we need to do that, or to be able to ack them.
----- Original Message ----- From: John Thurston [mailto:john.thurston at alaska.gov <mailto:john.thurston at alaska.gov>] Sent: Wednesday, January 22, 2014 04:49 PM Having recently moved from Big Brother to Xymon, one of the features I find most valuable is 'acknowledge'. It lets someone say 'yeah, I know the host has a problem' while leaving an indication of the conditionon the web interface.
What I don't understand, though, is why we are not able to'acknowledge' purple events. It seems desirable and I can't see how it would cause confusion.
I've looked in acknowledge.c, and it appears that is is explicitly querying for 'color=red,yellow'. Is there a business case to exclude purple from the option to 'ack'?It isn't something that has popped up before. I think the current behaviour is just how it has always been, without me giving it too much thought.
Changing that query to "color=red,yellow,purple" won't cause any problems, as far as I can tell.
There is a setting in xymonserver.cfg: "ALERTCOLORS" which by default is red, yellow and purple. Those colors may trigger an alert. So I think the sensible thing would be to allow ack'ing all colors that are listed in this setting.
This patch should do it, at least it works on the xymon.com site.
Regards, Henrik
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
participants (4)
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betsy.schwartz＠gmail.com
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henrik＠hswn.dk
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john.thurston＠alaska.gov
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novosirj＠ca.rutgers.edu