Hello

I'd like to know if the Acknowledge History feature is on the road map of Xymon Dev.

This is a feature which will be very very useful and i'm also impatient to see it implemented.

Thanks Regards, Nico

Hi Henrik or someone who familiar with the Acknowledge-feature,

Sorry for being impatient, I know this seems very minor, but could you comment on this issue? Why are state changes (Red/Yellow -> Red/Yellow Ack) not kept in the Hobbit-history?

Is this different Hobbit behaviour comparing to BB?

Many thanks, Peter

2007/9/4, Peter Welter <peter.welter at gmail.com>:

Hi Steve,

Funny, as I searched the mailing list today for the exact same thing and I totally agree with you on this point. It would be very valuable information if the acks+info would appear in the history since you want to treat this differently then planned downtime (a blue dot). You want this info in the SLA-reports to show up.

Could you comment on this, Henryk? Maybe to show up in 4.3.* (fingers crossed)?

-- Peter

2007/7/24, s_aiello at comcast.net <s_aiello at comcast.net>:

...

All,

I was curious if there was a reason why when an alert is acknowledged, why that acknowledgement is not displayed in History. In my mind an acknowledgement is a state change, i.e. Red -> to Red-acked. This would also help when performing audits on help-desk responsiveness to alerts in Hobbit. It would also help, when an alert acknowledgement expires. presently my team treats the alert as a new incident. It would be very helpful if they could check the history and see that the alert was previously acknowledged and what the ack-blurb was.

Or are acks more of a BB legacy thing, and I should really be using disabled/maint of tests ?

Thoughts ? ~Steve

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