Old acknowledgements
Hi all
Is there a way to see old acknowledgements?
Example: A disk fails on a raid array. Raid test goes red. Admin1 acknowledges alert - logs call with disk vendor - vendor says replacemnt arriving in 10 hours. Admin1 updates alert with vendor Call number, sets alert ot 24 hours. 24 hours go by, disk not replaced yet, alert back to red, acknowledgemnt is gone. Admin2 needs to know what Admin1 did.
Is there a way to see the info typed into the acknowledgement once they have expired?
Regards Vernon
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I'd like to see syntax in the hobbit-alerts.cfg that lets me do something (e.g. run a script, send an email, etc.) when someone:
- Acknowledges an alert
- Disables a test
Thanks, Jon
Everett, Vernon wrote:
Hi all
Is there a way to see old acknowledgements?
Example: A disk fails on a raid array. Raid test goes red. Admin1 acknowledges alert - logs call with disk vendor - vendor says replacemnt arriving in 10 hours. Admin1 updates alert with vendor Call number, sets alert ot 24 hours. 24 hours go by, disk not replaced yet, alert back to red, acknowledgemnt is gone. Admin2 needs to know what Admin1 did.
Is there a way to see the info typed into the acknowledgement once they have expired?
Regards Vernon
Er, can't you use use SCRIPT together with NOTICE? That should do #2 anyway. Not sure about acknowledging - maybe it does that too?
SebA
From: Jon Boede [mailto:jon at shadowsoft.com] Sent: 09 October 2008 15:59 To: hobbit at hswn.dk Subject: Re: [hobbit] Old acknowledgements
I'd like to see syntax in the hobbit-alerts.cfg that lets me do something (e.g. run a script, send an email, etc.) when someone:
- Acknowledges an alert
- Disables a test
Thanks, Jon
Everett, Vernon wrote:
I found it. More or less by accident. /var/log/hobbit/acknowledge.log
Cheers V
From: Everett, Vernon [mailto:Vernon.Everett at woodside.com.au] Sent: Thursday, 9 October 2008 10:58 AM To: hobbit at hswn.dk Subject: [hobbit] Old acknowledgements
Hi all
Is there a way to see old acknowledgements?
Example: A disk fails on a raid array. Raid test goes red. Admin1 acknowledges alert - logs call with disk vendor - vendor says replacemnt arriving in 10 hours. Admin1 updates alert with vendor Call number, sets alert ot 24 hours. 24 hours go by, disk not replaced yet, alert back to red, acknowledgemnt is gone. Admin2 needs to know what Admin1 did.
Is there a way to see the info typed into the acknowledgement once they have expired?
Regards Vernon
NOTICE: This email and any attachments are confidential. They may contain legally privileged information or copyright material. You must not read, copy, use or disclose them without authorisation. If you are not an intended recipient, please contact us at once by return email and then delete both messages and all attachments.
NOTICE: This email and any attachments are confidential. They may contain legally privileged information or copyright material. You must not read, copy, use or disclose them without authorisation. If you are not an intended recipient, please contact us at once by return email and then delete both messages and all attachments.
participants (3)
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jon@shadowsoft.com
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spa@syntec.co.uk
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Vernon.Everett@woodside.com.au