[hobbit] Command Line Ack
I'm pretty much finished my Remedy trouble ticket system for Hobbit. There's only one feature I'm trying to add to it. I'd like to send an acknowledgement to Hobbit when a ticket is opened, and I'd rather send it via command line rather than through one of the cgi scripts or mailack. Is there a way to do this?
Nevermind, I found the undocumented "./bb hobbitdack" command in the archives. :) You should add that to the man page for BB.
Once I finish this script, I'll see about cleaning it up to make it a bit more standardized and possibly add it to the Shire. Oh and I'll try to add something to the WIKI as well!
From: "Epp, Matthew Contractor PEO EIS AKO" <matthew.epp at us.army.mil> Reply-To: hobbit at hswn.dk To: "'hobbit at hswn.dk'" <hobbit at hswn.dk> Subject: RE: [hobbit] Command Line Ack Date: Wed, 6 Sep 2006 12:22:26 -0400
I'm pretty much finished my Remedy trouble ticket system for Hobbit. There's only one feature I'm trying to add to it. I'd like to send an acknowledgement to Hobbit when a ticket is opened, and I'd rather send it via command line rather than through one of the cgi scripts or mailack. Is there a way to do this?
Nevermind, I found the undocumented "./bb hobbitdack" command in the archives. :) You should add that to the man page for BB.
Once I finish this script, I'll see about cleaning it up to make it a bit more standardized and possibly add it to the Shire. Oh and I'll try to add something to the WIKI as well!
Please contribute your work on hobbit wiki. Last time I did this on BB, I didn't do this part. I was able just to let alert trigger a remedy ticket. There was no ack happened between remedy and BB server. Looking forward to see you notes/scripts.
thanks in advance.
tj
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On Wed, 6 Sep 2006, T.J. Yang wrote: <snip>
Please contribute your work on hobbit wiki.
Can you tell me please, where can I find the hobbit wiki?
Last time I did this on BB, I didn't do this part. I was able just to let alert trigger a remedy ticket. There was no ack happened between remedy and BB server. Looking forward to see you notes/scripts.
thanks in advance.
Iain Conochie UNIX Systems Administrator
From: Iain M Conochie <iain at shihad.org> Reply-To: hobbit at hswn.dk To: hobbit at hswn.dk Subject: RE: [hobbit] Command Line Ack Date: Thu, 7 Sep 2006 10:35:39 +0100 (BST)
On Wed, 6 Sep 2006, T.J. Yang wrote: <snip>
Please contribute your work on hobbit wiki.
Can you tell me please, where can I find the hobbit wiki?
Here it is, http://en.wikibooks.org/wiki/System_Monitoring_with_Hobbit
Please contribute when you got some free time.
Regards
tj
Last time I did this on BB, I didn't do this part. I was able just to let alert trigger a remedy ticket. There was no ack happened between remedy and BB server. Looking forward to see you notes/scripts.
thanks in advance.
Iain Conochie UNIX Systems Administrator
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
On Thu, 7 Sep 2006, T.J. Yang wrote:
From: Iain M Conochie <iain at shihad.org> Reply-To: hobbit at hswn.dk To: hobbit at hswn.dk Subject: RE: [hobbit] Command Line Ack Date: Thu, 7 Sep 2006 10:35:39 +0100 (BST)
On Wed, 6 Sep 2006, T.J. Yang wrote: <snip>
Please contribute your work on hobbit wiki.
Can you tell me please, where can I find the hobbit wiki?
Here it is, http://en.wikibooks.org/wiki/System_Monitoring_with_Hobbit
Cheers TJ :)
Please contribute when you got some free time.
No problems
Iain
Regards
tj
Last time I did this on BB, I didn't do this part. I was able just to let alert trigger a remedy ticket. There was no ack happened between remedy and BB server. Looking forward to see you notes/scripts.
thanks in advance.
Iain Conochie UNIX Systems Administrator
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
Iain Conochie UNIX Systems Administrator
participants (3)
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iain＠shihad.org
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matthew.epp＠us.army.mil
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tj_yang＠hotmail.com