Several yellow alerts on nongreen.html page, acknowledge alerts lists none
I have seen a curious behavior that I think might be a bug.
Currently I have several servers with a yellow status for the cpu test. Each of these machines were recently rebooted, so the yellow status is correct, and I know that yellow statuses will stay yellow for several more hours.
I would like to acknowledge these alerts to stop the distracting blinking yellow icons and show the static yellow check mark icon instead.
From the nongreen.html page, choosing Administration --> Acknowledge alert brings me to the acknowledge.sh page which says "No active alerts" instead of displaying the form with each non-green host/test listed and the ability to acknowledge multiple hosts.
If I click on a yellow cpu icon from the nongreen.html page, and then Administration --> Acknowledge alert I have the form to acknowledge the yellow cpu alert as expected.
However, there are to problems with this.
First, with a large number of non-green hosts/tests, I would have to go back and choose each test manually and individually to acknowledge it
Second, I have no red alerts in the system, but when I om on the acknowledge.sh page, the background is red
Any ideas? Am I misunderstanding how this works? Does it only work on red statuses? Why is the background for the acknowledge page red when there are no red alerts in the system
Thanks for any help.
Note: This is version 4.3.17
Bill
-- Bill Arlofski Reverse Polarity, LLC http://www.revpol.com/ -- Not responsible for anything below this line --
Additionally, sometimes, from the nongreen.html page, when I click on Administration --> Acknowledge alert with these several host/cpu tests still yellow, the acknowledge page will sometimes show the form with a single (seeming random, but maybe the first in the list) host/test and the form to acknowledge it.
Bill
-- Bill Arlofski Reverse Polarity, LLC http://www.revpol.com/ -- Not responsible for anything below this line --
My acknowledge.sh page is red also even when there are no active alerts. I think that is normal.
As for your yellow issue, you can modify duration of yellow notifications in your xymonserver.cfg file using options on the XYMONGENOPTS line. I've done this so it doesn't show 'recent' icons for longer than 3 hours. You can do a lot of customization in there. I've also created my own custom icon themes to fix the blinking and annoyance of some of the default icons and colors. Signature - Kris
Thank you.
Kris Springer
On 9/17/2014 7:53 AM, Bill Arlofski wrote:
Additionally, sometimes, from the nongreen.html page, when I click on Administration --> Acknowledge alert with these several host/cpu tests still yellow, the acknowledge page will sometimes show the form with a single (seeming random, but maybe the first in the list) host/test and the form to acknowledge it.
Bill
I've seen this before, it appears to happen because the acknowledge page will only see systems that are in your current "scope" (not sure how else to describe this). Basically, if you went from a subpage to the nongreen page, you will be in the "scope" of the subpage. The way to fix is to go out to the main page and then look at the acknowledge page, it should then show the machines you need to ack.
Skadz
On Wed, Sep 17, 2014 at 11:05 AM, Kris Springer <kspringer at innovateteam.com> wrote:
My acknowledge.sh page is red also even when there are no active alerts. I think that is normal.
As for your yellow issue, you can modify duration of yellow notifications in your xymonserver.cfg file using options on the XYMONGENOPTS line. I've done this so it doesn't show 'recent' icons for longer than 3 hours. You can do a lot of customization in there. I've also created my own custom icon themes to fix the blinking and annoyance of some of the default icons and colors.
Thank you.
Kris Springer
On 9/17/2014 7:53 AM, Bill Arlofski wrote:
Additionally, sometimes, from the nongreen.html page, when I click on Administration --> Acknowledge alert with these several host/cpu tests still yellow, the acknowledge page will sometimes show the form with a single (seeming random, but maybe the first in the list) host/test and the form to acknowledge it.
Bill
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
On 09/17/14 11:25, Ryan Skadberg wrote:
I've seen this before, it appears to happen because the acknowledge page will only see systems that are in your current "scope" (not sure how else to describe this). Basically, if you went from a subpage to the nongreen page, you will be in the "scope" of the subpage. The way to fix is to go out to the main page and then look at the acknowledge page, it should then show the machines you need to ack.
Ryan!
Thank you!
Yes, I can confirm that going back to main page, then Administration --> Acknowledge alerts does indeed show all alerts in the form.
This seems to (invisibly) remember the lowest down in the tree you have recently been (as you call scope) and even if you come "up" to the nongreen.html page going to the Acknowledge page remembers the most recent lowest test page you visited...
Interesting...
A bug?
Bill
-- Bill Arlofski Reverse Polarity, LLC http://www.revpol.com/ -- Not responsible for anything below this line --
On 09/17/14 11:05, Kris Springer wrote:
My acknowledge.sh page is red also even when there are no active alerts. I think that is normal.
As for your yellow issue, you can modify duration of yellow notifications in your xymonserver.cfg file using options on the XYMONGENOPTS line. I've done this so it doesn't show 'recent' icons for longer than 3 hours. You can do a lot of customization in there.
Hi Kris. Thanks for that. I am pretty much OK with many of the defaults, and the the default (I think 240mins, 4 hours) for the 'recent' icons is OK for me. I am not always at the workstation, and the longer history is sometimes useful to me. Heck, now that you mention it, I may increase it. lol
I've also created my own custom icon themes to fix the blinking and annoyance of some of the default icons and colors.
I am using the custom icon set that I think is called "LED". They have a nice sharp look, but they all blink in unison and about 2 time/second so a page of flashing icons gets a bit annoying rather quickly.
I am no graphics person, but would love to see a set of icons similar to the LED ones I am using, but with a slower, fading in/out rather than flashing on the animated icons. :)
Thanks for the reply Kris
Bill
-- Bill Arlofski Reverse Polarity, LLC http://www.revpol.com/ -- Not responsible for anything below this line --
I find the blinking annoying too. I used some graphics editor (don't remember which, maybe it was Gimp) to tinker with the blink rate, until I got them to blink very slowly.
g
-----Original Message----- From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Bill Arlofski Sent: Wednesday, September 17, 2014 11:00 To: xymon at xymon.com Subject: Re: [Xymon] Several yellow alerts on nongreen.html page, acknowledge alerts lists none
On 09/17/14 11:05, Kris Springer wrote:
My acknowledge.sh page is red also even when there are no active alerts. I think that is normal.
As for your yellow issue, you can modify duration of yellow notifications in your xymonserver.cfg file using options on the XYMONGENOPTS line. I've done this so it doesn't show 'recent' icons for longer than 3 hours. You can do a lot of customization in there.
Hi Kris. Thanks for that. I am pretty much OK with many of the defaults, and the the default (I think 240mins, 4 hours) for the 'recent' icons is OK for me. I am not always at the workstation, and the longer history is sometimes useful to me. Heck, now that you mention it, I may increase it. lol
I've also created my own custom icon themes to fix the blinking and annoyance of some of the default icons and colors.
I am using the custom icon set that I think is called "LED". They have a nice sharp look, but they all blink in unison and about 2 time/second so a page of flashing icons gets a bit annoying rather quickly.
I am no graphics person, but would love to see a set of icons similar to the LED ones I am using, but with a slower, fading in/out rather than flashing on the animated icons. :)
Thanks for the reply Kris
Bill
-- Bill Arlofski Reverse Polarity, LLC http://www.revpol.com/ -- Not responsible for anything below this line --
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
-----Original Message----- From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Bill Arlofski Sent: Wednesday, September 17, 2014 9:46 AM To: xymon at xymon.com Subject: [Xymon] Several yellow alerts on nongreen.html page, acknowledge alerts lists none
I have seen a curious behavior that I think might be a bug.
Currently I have several servers with a yellow status for the cpu test. Each of these machines were recently rebooted, so the yellow status is correct, and I know that yellow statuses will stay yellow for several more hours.
Hours? I believe the default is 1 hour, and to me that was way too long.
I've set it to 30 minutes, and most of the time still think that's too long.
You can adjust this in analysis.cfg with the UP option.
I would like to acknowledge these alerts to stop the distracting blinking yellow icons and show the static yellow check mark icon instead.
From the nongreen.html page, choosing Administration --> Acknowledge alert brings me to the acknowledge.sh page which says "No active alerts" instead of displaying the form with each non-green host/test listed and the ability to acknowledge multiple hosts.
I've noticed this, I think sometimes when you enter a new page, you have no context. It maybe a bug, but I just think of it as an annoyance.
If I click on a yellow cpu icon from the nongreen.html page, and then Administration --> Acknowledge alert I have the form to acknowledge the yellow cpu alert as expected.
However, there are two problems with this.
First, with a large number of non-green hosts/tests, I would have to go back and choose each test manually and individually to acknowledge it
On the acknowledge page, you can click the check box next to individual alerts, and then at the bottom put in the global message and time for acknowledgment.
Second, I have no red alerts in the system, but when I om on the acknowledge.sh page, the background is red
I think it's always red. I've never seen it otherwise.
Any ideas? Am I misunderstanding how this works? Does it only work on red statuses? Why is the background for the acknowledge page red when there are no red alerts in the system
On 09/17/14 11:01, Root, Paul T wrote:
-----Original Message----- From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Bill Arlofski Sent: Wednesday, September 17, 2014 9:46 AM To: xymon at xymon.com Subject: [Xymon] Several yellow alerts on nongreen.html page, acknowledge alerts lists none
I have seen a curious behavior that I think might be a bug.
Currently I have several servers with a yellow status for the cpu test. Each of these machines were recently rebooted, so the yellow status is correct, and I know that yellow statuses will stay yellow for several more hours.
Hours? I believe the default is 1 hour, and to me that was way too long. I've set it to 30 minutes, and most of the time still think that's too long.
You can adjust this in analysis.cfg with the UP option.
Yes, I am aware of that. :)
I set my default UP to 24 hours in analysis.cfg as a matter of preference.
I would like to acknowledge these alerts to stop the distracting blinking yellow icons and show the static yellow check mark icon instead.
From the nongreen.html page, choosing Administration --> Acknowledge alert brings me to the acknowledge.sh page which says "No active alerts" instead of displaying the form with each non-green host/test listed and the ability to acknowledge multiple hosts.
I've noticed this, I think sometimes when you enter a new page, you have no context. It maybe a bug, but I just think of it as an annoyance.
Yeah, it looks like the idea of "context" is a good idea as a feature, but in practice it seems to act more against than with the user - at least for me. But at least now that I see what is going on, I can jump to main view, and then to Acknowledge page to see all alerts in the list to ack.
If I click on a yellow cpu icon from the nongreen.html page, and then Administration --> Acknowledge alert I have the form to acknowledge the yellow cpu alert as expected.
However, there are two problems with this.
First, with a large number of non-green hosts/tests, I would have to go back and choose each test manually and individually to acknowledge it
On the acknowledge page, you can click the check box next to individual alerts, and then at the bottom put in the global message and time for acknowledgment.
This was my initial problem. I went to the Acknowledge alerts page to acknowledge all of them at once, but when I got there, there were no alerts listed - hence my original post this morning. :)
Second, I have no red alerts in the system, but when I om on the acknowledge.sh page, the background is red
I think it's always red. I've never seen it otherwise.
I think white or blue might make a better choice - or the color that represents the current worst status in the system.
Thanks for the replies Ryan, Paul and Kris
If it is not a bug, then at least I can quickly get to a list of all non-green tests in my Acknowledge page.
Bill
-- Bill Arlofski Reverse Polarity, LLC http://www.revpol.com/ -- Not responsible for anything below this line --
participants (5)
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glauber.ribeiro＠experian.com
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kspringer＠innovateteam.com
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Paul.Root＠CenturyLink.com
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skadz＠skadz.com
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waa-hobbitml＠revpol.com