Tue Mar 28 05:31:28 2017 ServerA.disk (IP) disk_warn 1490697082 100 <- warning sets a repeat time of 1 day Tue Mar 28 05:53:32 2017 ServerA.disk (IP) disk_alert 1490698405 100 <- minutes later it goes red (red repeat time is 15 minutes but no further alerts are generated) Next alert comes out 1 day after the above warning: Wed Mar 29 05:31:31 2017 ServerA.disk (IP) disk_alert 1490783486 100 <- 1 day after previous warning. This should have been repeated every 15 minutes. Wed Mar 29 05:46:40 2017 ServerA.disk (IP) disk_alert 1490784394 100 <- now, the repeat time is 15 minutes … <- and continues every 15 minutes.

This alert went a full 24 hours with only a single notification. ☹ I have seen this before (not always) where the repeat time in a warning overrides a follow up alert until the warning repeat time has expired.

Alert rules: SCRIPT /home/xymon/server/ext/pg/exwarn_SCRIPT disk_warn DURATION>30 REPEAT=1d COLOR=yellow SERVICE=disk FORMAT=TEXT UNMATCHED SCRIPT /home/xymon/server/ext/pg/exalert_SCRIPT disk_alert DURATION>20 REPEAT=15 COLOR=red SERVICE=disk FORMAT=TEXT UNMATCHED

Ideas/thoughts?

Thanks, John Upcoming PTO: 4/3

John Rothlisberger IT Strategy, Infrastructure & Security - Technology Growth Platform TGP for Business Process Outsourcing Accenture 312.693.3136<tel:(312)%20693-3136> office

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