V 4.3.17 & 18 Acknowledge error
About a week ago we upgraded from 4.2.2 to 4.3.17. Since then when we try to acknowledge an alert we receive the below error in the browser. Over the weekend I upgraded to 4.3.18 but that didn't change the behavior and we still receive the error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root at localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Here's the error log that details the error. /var/log/httpd/error_log [Mon Nov 10 10:51:30.278866 2014] [cgi:error] [pid 18672] [client x.x.x.x:64640] End of script output before headers: acknowledge.sh, referer: http://hostname.com:90/hobbit-seccgi/acknowledge.sh
Thank you for your help Steve
Run acknowledge by hand and see what it is having a problem with.
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve Brown Sent: Monday, November 10, 2014 10:12 AM To: xymon at xymon.com Subject: [Xymon] V 4.3.17 & 18 Acknowledge error
About a week ago we upgraded from 4.2.2 to 4.3.17. Since then when we try to acknowledge an alert we receive the below error in the browser. Over the weekend I upgraded to 4.3.18 but that didn't change the behavior and we still receive the error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root at localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Here's the error log that details the error. /var/log/httpd/error_log [Mon Nov 10 10:51:30.278866 2014] [cgi:error] [pid 18672] [client x.x.x.x:64640] End of script output before headers: acknowledge.sh, referer: http://hostname.com:90/hobbit-seccgi/acknowledge.sh
Thank you for your help Steve
This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
Thank you for the quick reply. What is the syntax to run acknowledge by hand? If I just execute the acknowledge.sh it returns the form. If I try bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" I see some errors from xgetenv 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL ... 2014-11-10 13:26:13 xgetenv: Cannot find value for variable SCRIPT_NAME .. And what appears to be just the form to fill in
Thanks Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 11:55 AM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Run acknowledge by hand and see what it is having a problem with.
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve Brown Sent: Monday, November 10, 2014 10:12 AM To: xymon at xymon.com<mailto:xymon at xymon.com> Subject: [Xymon] V 4.3.17 & 18 Acknowledge error
About a week ago we upgraded from 4.2.2 to 4.3.17. Since then when we try to acknowledge an alert we receive the below error in the browser. Over the weekend I upgraded to 4.3.18 but that didn't change the behavior and we still receive the error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root at localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Here's the error log that details the error. /var/log/httpd/error_log [Mon Nov 10 10:51:30.278866 2014] [cgi:error] [pid 18672] [client x.x.x.x:64640] End of script output before headers: acknowledge.sh, referer: http://hostname.com:90/hobbit-seccgi/acknowledge.sh
Thank you for your help Steve
This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
I'd guess ~xymon/server/bin/xymoncmd bin/acknowledge.cgi.
If it prints out the whole form to fill out, in html, then the issue is probably permissions, if it doesn't it should give you some kind of error message.
From: Steve Brown [mailto:sgb at pics.com] Sent: Monday, November 10, 2014 12:30 PM To: Root, Paul T; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thank you for the quick reply. What is the syntax to run acknowledge by hand? If I just execute the acknowledge.sh it returns the form. If I try bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" I see some errors from xgetenv 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL ... 2014-11-10 13:26:13 xgetenv: Cannot find value for variable SCRIPT_NAME .. And what appears to be just the form to fill in
Thanks Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 11:55 AM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Run acknowledge by hand and see what it is having a problem with.
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve Brown Sent: Monday, November 10, 2014 10:12 AM To: xymon at xymon.com<mailto:xymon at xymon.com> Subject: [Xymon] V 4.3.17 & 18 Acknowledge error
About a week ago we upgraded from 4.2.2 to 4.3.17. Since then when we try to acknowledge an alert we receive the below error in the browser. Over the weekend I upgraded to 4.3.18 but that didn't change the behavior and we still receive the error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root at localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Here's the error log that details the error. /var/log/httpd/error_log [Mon Nov 10 10:51:30.278866 2014] [cgi:error] [pid 18672] [client x.x.x.x:64640] End of script output before headers: acknowledge.sh, referer: http://hostname.com:90/hobbit-seccgi/acknowledge.sh
Thank you for your help Steve
This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments. This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
Thanks for helping. I tried 3 different syntax lines and all produced the same execvp error.
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
/home/xymon/xymon/server/bin/xymoncmd $BBHOME/server/bin/acknowledge.cgi 2014-11-10 14:04:18 execvp() failed: No such file or directory 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 12:49 PM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
I'd guess ~xymon/server/bin/xymoncmd bin/acknowledge.cgi.
If it prints out the whole form to fill out, in html, then the issue is probably permissions, if it doesn't it should give you some kind of error message.
From: Steve Brown [mailto:sgb at pics.com] Sent: Monday, November 10, 2014 12:30 PM To: Root, Paul T; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thank you for the quick reply. What is the syntax to run acknowledge by hand? If I just execute the acknowledge.sh it returns the form. If I try bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" I see some errors from xgetenv 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL ... 2014-11-10 13:26:13 xgetenv: Cannot find value for variable SCRIPT_NAME .. And what appears to be just the form to fill in
Thanks Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 11:55 AM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Run acknowledge by hand and see what it is having a problem with.
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve Brown Sent: Monday, November 10, 2014 10:12 AM To: xymon at xymon.com<mailto:xymon at xymon.com> Subject: [Xymon] V 4.3.17 & 18 Acknowledge error
About a week ago we upgraded from 4.2.2 to 4.3.17. Since then when we try to acknowledge an alert we receive the below error in the browser. Over the weekend I upgraded to 4.3.18 but that didn't change the behavior and we still receive the error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root at localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Here's the error log that details the error. /var/log/httpd/error_log [Mon Nov 10 10:51:30.278866 2014] [cgi:error] [pid 18672] [client x.x.x.x:64640] End of script output before headers: acknowledge.sh, referer: http://hostname.com:90/hobbit-seccgi/acknowledge.sh
Thank you for your help Steve
This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments. This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
So I'm guessing that acknowledge.cgi is in /home/xymon/xymon/server/bin/acknowledge.cgi?
/home/xymon/xymon/server/bin/xymoncmd /home/xymon/xymon/server/bin/acknowledge.cgi
From: Steve Brown [mailto:sgb at pics.com] Sent: Monday, November 10, 2014 1:08 PM To: Root, Paul T; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thanks for helping. I tried 3 different syntax lines and all produced the same execvp error.
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
/home/xymon/xymon/server/bin/xymoncmd $BBHOME/server/bin/acknowledge.cgi 2014-11-10 14:04:18 execvp() failed: No such file or directory 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 12:49 PM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
I'd guess ~xymon/server/bin/xymoncmd bin/acknowledge.cgi.
If it prints out the whole form to fill out, in html, then the issue is probably permissions, if it doesn't it should give you some kind of error message.
From: Steve Brown [mailto:sgb at pics.com] Sent: Monday, November 10, 2014 12:30 PM To: Root, Paul T; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thank you for the quick reply. What is the syntax to run acknowledge by hand? If I just execute the acknowledge.sh it returns the form. If I try bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" I see some errors from xgetenv 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL ... 2014-11-10 13:26:13 xgetenv: Cannot find value for variable SCRIPT_NAME .. And what appears to be just the form to fill in
Thanks Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 11:55 AM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Run acknowledge by hand and see what it is having a problem with.
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve Brown Sent: Monday, November 10, 2014 10:12 AM To: xymon at xymon.com<mailto:xymon at xymon.com> Subject: [Xymon] V 4.3.17 & 18 Acknowledge error
About a week ago we upgraded from 4.2.2 to 4.3.17. Since then when we try to acknowledge an alert we receive the below error in the browser. Over the weekend I upgraded to 4.3.18 but that didn't change the behavior and we still receive the error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root at localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Here's the error log that details the error. /var/log/httpd/error_log [Mon Nov 10 10:51:30.278866 2014] [cgi:error] [pid 18672] [client x.x.x.x:64640] End of script output before headers: acknowledge.sh, referer: http://hostname.com:90/hobbit-seccgi/acknowledge.sh
Thank you for your help Steve
This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments. This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments. This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
Yes acknowledge.cgi is in /home/xymon/xymon/server/bin
I have had some better results by xymoncmd first and then running /home/xymon/xymon/server/bin/acknowledge.cgi
It returned the form to fill out and had this line embedded 2014-11-10 14:27:59 xgetenv: Cannot find value for variable SCRIPT_NAME
Thanks Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 1:17 PM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
So I'm guessing that acknowledge.cgi is in /home/xymon/xymon/server/bin/acknowledge.cgi?
/home/xymon/xymon/server/bin/xymoncmd /home/xymon/xymon/server/bin/acknowledge.cgi
From: Steve Brown [mailto:sgb at pics.com] Sent: Monday, November 10, 2014 1:08 PM To: Root, Paul T; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thanks for helping. I tried 3 different syntax lines and all produced the same execvp error.
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
/home/xymon/xymon/server/bin/xymoncmd $BBHOME/server/bin/acknowledge.cgi 2014-11-10 14:04:18 execvp() failed: No such file or directory 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 12:49 PM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
I'd guess ~xymon/server/bin/xymoncmd bin/acknowledge.cgi.
If it prints out the whole form to fill out, in html, then the issue is probably permissions, if it doesn't it should give you some kind of error message.
From: Steve Brown [mailto:sgb at pics.com] Sent: Monday, November 10, 2014 12:30 PM To: Root, Paul T; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thank you for the quick reply. What is the syntax to run acknowledge by hand? If I just execute the acknowledge.sh it returns the form. If I try bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" I see some errors from xgetenv 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL ... 2014-11-10 13:26:13 xgetenv: Cannot find value for variable SCRIPT_NAME .. And what appears to be just the form to fill in
Thanks Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 11:55 AM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Run acknowledge by hand and see what it is having a problem with.
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve Brown Sent: Monday, November 10, 2014 10:12 AM To: xymon at xymon.com<mailto:xymon at xymon.com> Subject: [Xymon] V 4.3.17 & 18 Acknowledge error
About a week ago we upgraded from 4.2.2 to 4.3.17. Since then when we try to acknowledge an alert we receive the below error in the browser. Over the weekend I upgraded to 4.3.18 but that didn't change the behavior and we still receive the error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root at localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Here's the error log that details the error. /var/log/httpd/error_log [Mon Nov 10 10:51:30.278866 2014] [cgi:error] [pid 18672] [client x.x.x.x:64640] End of script output before headers: acknowledge.sh, referer: http://hostname.com:90/hobbit-seccgi/acknowledge.sh
Thank you for your help Steve
This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments. This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments. This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
Hi, I found some tips from this archive http://lists.xymon.com/archive/2006-June/007125.html
export SCRIPT_NAME=/hobbit-seccgi/acknowledge.sh export QUERY_STRING="ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" /home/xymon/xymon/server/bin/acknowledge.cgi
Just returns the form to fill in. No ack is sent and no errors appear.
Thanks for your help Steve
From: Steve Brown Sent: Monday, November 10, 2014 1:08 PM To: 'Root, Paul T'; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thanks for helping. I tried 3 different syntax lines and all produced the same execvp error.
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
/home/xymon/xymon/server/bin/xymoncmd $BBHOME/server/bin/acknowledge.cgi 2014-11-10 14:04:18 execvp() failed: No such file or directory 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 12:49 PM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
I'd guess ~xymon/server/bin/xymoncmd bin/acknowledge.cgi.
If it prints out the whole form to fill out, in html, then the issue is probably permissions, if it doesn't it should give you some kind of error message.
From: Steve Brown [mailto:sgb at pics.com] Sent: Monday, November 10, 2014 12:30 PM To: Root, Paul T; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thank you for the quick reply. What is the syntax to run acknowledge by hand? If I just execute the acknowledge.sh it returns the form. If I try bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" I see some errors from xgetenv 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL ... 2014-11-10 13:26:13 xgetenv: Cannot find value for variable SCRIPT_NAME .. And what appears to be just the form to fill in
Thanks Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 11:55 AM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Run acknowledge by hand and see what it is having a problem with.
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve Brown Sent: Monday, November 10, 2014 10:12 AM To: xymon at xymon.com<mailto:xymon at xymon.com> Subject: [Xymon] V 4.3.17 & 18 Acknowledge error
About a week ago we upgraded from 4.2.2 to 4.3.17. Since then when we try to acknowledge an alert we receive the below error in the browser. Over the weekend I upgraded to 4.3.18 but that didn't change the behavior and we still receive the error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root at localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Here's the error log that details the error. /var/log/httpd/error_log [Mon Nov 10 10:51:30.278866 2014] [cgi:error] [pid 18672] [client x.x.x.x:64640] End of script output before headers: acknowledge.sh, referer: http://hostname.com:90/hobbit-seccgi/acknowledge.sh
Thank you for your help Steve
This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments. This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
I've figured out how to run this by hand. It returns "No acks requested" >From a web browser I still get the error.
export REQUEST_METHOD=PUT export SCRIPT_NAME="acknowledge.sh" export QUERY_STRING="ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=50554&Send=Send" xymoncmd /home/xymon/xymon/cgi-secure/acknowledge.sh
<center> <b>No acks requested</b> </center> <BR><BR>
Thank you Steve
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve Brown Sent: Monday, November 10, 2014 1:56 PM To: Root, Paul T; 'xymon at xymon.com' Subject: Re: [Xymon] V 4.3.17 & 18 Acknowledge error
Hi, I found some tips from this archive http://lists.xymon.com/archive/2006-June/007125.html
export SCRIPT_NAME=/hobbit-seccgi/acknowledge.sh export QUERY_STRING="ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" /home/xymon/xymon/server/bin/acknowledge.cgi
Just returns the form to fill in. No ack is sent and no errors appear.
Thanks for your help Steve
From: Steve Brown Sent: Monday, November 10, 2014 1:08 PM To: 'Root, Paul T'; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thanks for helping. I tried 3 different syntax lines and all produced the same execvp error.
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
/home/xymon/xymon/server/bin/xymoncmd $BBHOME/server/bin/acknowledge.cgi 2014-11-10 14:04:18 execvp() failed: No such file or directory 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg
/home/xymon/xymon/server/bin/xymoncmd bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" 2014-11-10 14:04:18 Using default environment file /home/xymon/xymon/server/etc/xymonserver.cfg 2014-11-10 14:04:18 execvp() failed: No such file or directory
Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 12:49 PM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
I'd guess ~xymon/server/bin/xymoncmd bin/acknowledge.cgi.
If it prints out the whole form to fill out, in html, then the issue is probably permissions, if it doesn't it should give you some kind of error message.
From: Steve Brown [mailto:sgb at pics.com] Sent: Monday, November 10, 2014 12:30 PM To: Root, Paul T; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Thank you for the quick reply. What is the syntax to run acknowledge by hand? If I just execute the acknowledge.sh it returns the form. If I try bin/acknowledge.cgi "ACTION=Ack&DELAY=480&MESSAGE=AckByLink&NUMBER=246055&Send=Send" I see some errors from xgetenv 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL 2014-11-10 13:26:13 xgetenv: Cannot find value for variable XYMONSERVERSECURECGIURL ... 2014-11-10 13:26:13 xgetenv: Cannot find value for variable SCRIPT_NAME .. And what appears to be just the form to fill in
Thanks Steve
From: Root, Paul T [mailto:Paul.Root at CenturyLink.com] Sent: Monday, November 10, 2014 11:55 AM To: Steve Brown; 'xymon at xymon.com' Subject: RE: V 4.3.17 & 18 Acknowledge error
Run acknowledge by hand and see what it is having a problem with.
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve Brown Sent: Monday, November 10, 2014 10:12 AM To: xymon at xymon.com<mailto:xymon at xymon.com> Subject: [Xymon] V 4.3.17 & 18 Acknowledge error
About a week ago we upgraded from 4.2.2 to 4.3.17. Since then when we try to acknowledge an alert we receive the below error in the browser. Over the weekend I upgraded to 4.3.18 but that didn't change the behavior and we still receive the error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root at localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Here's the error log that details the error. /var/log/httpd/error_log [Mon Nov 10 10:51:30.278866 2014] [cgi:error] [pid 18672] [client x.x.x.x:64640] End of script output before headers: acknowledge.sh, referer: http://hostname.com:90/hobbit-seccgi/acknowledge.sh
Thank you for your help Steve
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participants (2)
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Paul.Root＠CenturyLink.com
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sgb＠pics.com