Nothing showing except CONN for one host
I have a single host that won’t show anything but the CONN column on the display page for it. It is running a client, but nothing is being populated on the server end. I have many, many other clients installed, some in this same location and on the same network. Normally this might be a short name vs FQDN name in bb-hosts, but I have both the short and fqdn in the file currently. I am running an older version of Xymon 4.2 still, but again no issue with other hosts. Any other idea what might be causing the DISPLAY not to be populated?
Thanks
On 06/18/14 13:48, Neal, Jonathan W wrote:
I have a single host that won’t show anything but the CONN column on the display page for it. It is running a client, but nothing is being populated on the server end. I have many, many other clients installed, some in this same location and on the same network. Normally this might be a short name vs FQDN name in bb-hosts, but I have both the short and fqdn in the file currently. I am running an older version of Xymon 4.2 still, but again no issue with other hosts. Any other idea what might be causing the DISPLAY not to be populated?
Thanks
Hi Johnathan,
You should check under Reports --> Ghost Clients to see if the system is sending in reports under a different hostname, or different fqdn than your bb-hosts is configured to be expecting.
If it is, you can do one of a couple things:
on the client, add a --hostname host.example.com to the list that starts your runclient.sh script and set host.example.com to whatever FQDN you have in your bb-hosts file
On the client's line in bb-hosts add the CLIENT option and define it as whatever the Ghost Client report shows it to be reporting as.
Other possibility is that there is a firewall (host based or otherwise) blocking that one client from connecting to your server on port 1984/TCP
And final possibility is that the client is misconfigured and is trying to send its reports to 127.0.0.1 or somewhere else. Check the ~xymon/client/hobbitclient.cfg file (pretty sure that is what it was called back then)
Hope this helps!
Bill
-- Bill Arlofski Reverse Polarity, LLC http://www.revpol.com/ -- Not responsible for anything below this line --
You should check under Reports --> Ghost Clients to see if the system is sending in reports under a different hostname, or different fqdn than your bb-hosts is configured to be expecting.
------There is no ghost report in version 4.2 that I see. I was looking to see if I could just download that CGI script but haven't been able to find it yet.
If it is, you can do one of a couple things:
- on the client, add a --hostname host.example.com to the list that starts your runclient.sh script and set host.example.com to whatever FQDN you have in your bb-hosts file
------I will look at this possibility if I can figure out if it is a "Ghost" client.
- On the client's line in bb-hosts add the CLIENT option and define it as whatever the Ghost Client report shows it to be reporting as.
-----Again if I can figure out what it is trying to report as, I will look into this as well.
Other possibility is that there is a firewall (host based or otherwise) blocking that one client from connecting to your server on port 1984/TCP
------no firewall, I have a working machine on IP address away that is working just fine.
And final possibility is that the client is misconfigured and is trying to send its reports to 127.0.0.1 or somewhere else. Check the ~xymon/client/hobbitclient.cfg file (pretty sure that is what it was called back then)
-----I have already verified it has the proper IP in the hobbbitclient.cfg
Thanks for the input!
Problem solved. I should have looked harder at it myself the first time. I let someone else build the bb-hosts file entry and the hostname was missing a single character.
Thanks
-----Original Message----- From: Neal, Jonathan W Sent: Wednesday, June 18, 2014 3:41 PM To: 'Bill Arlofski'; xymon at xymon.com Subject: RE: [Xymon] Nothing showing except CONN for one host
You should check under Reports --> Ghost Clients to see if the system is sending in reports under a different hostname, or different fqdn than your bb-hosts is configured to be expecting.
------There is no ghost report in version 4.2 that I see. I was looking to see if I could just download that CGI script but haven't been able to find it yet.
If it is, you can do one of a couple things:
- on the client, add a --hostname host.example.com to the list that starts your runclient.sh script and set host.example.com to whatever FQDN you have in your bb-hosts file
------I will look at this possibility if I can figure out if it is a "Ghost" client.
- On the client's line in bb-hosts add the CLIENT option and define it as whatever the Ghost Client report shows it to be reporting as.
-----Again if I can figure out what it is trying to report as, I will look into this as well.
Other possibility is that there is a firewall (host based or otherwise) blocking that one client from connecting to your server on port 1984/TCP
------no firewall, I have a working machine on IP address away that is working just fine.
And final possibility is that the client is misconfigured and is trying to send its reports to 127.0.0.1 or somewhere else. Check the ~xymon/client/hobbitclient.cfg file (pretty sure that is what it was called back then)
-----I have already verified it has the proper IP in the hobbbitclient.cfg
Thanks for the input!
On 06/18/14 15:52, Neal, Jonathan W wrote:
Problem solved. I should have looked harder at it myself the first time. I let someone else build the bb-hosts file entry and the hostname was missing a single character.
Thanks
It's (almost) always the simple things! :)
Glad you got it sorted out.
Bill
-- Bill Arlofski Reverse Polarity, LLC http://www.revpol.com/ -- Not responsible for anything below this line --
participants (2)
-
waa-hobbitml＠revpol.com
-
wes.neal＠verizon.com