OK, let's try that again, without accidentally hitting send in the middle of typing.

And if those all turn up OK, have you checked the rest of the basics? Have you looked for the host names in the ghost client report? If the host name is not as specified in the bb-hosts, or is using FQDN, they will appear in the ghost report.

Check something is being sent over the network. (Getting there is another story.) Use snoop, and specify port 1984 on the hobbit client. If the client is trying to send, repeat the process on the server, and specify the client as originating host. Make sure packets are coming in from the client.

But check TJ's reply first. The steps I use are -

1. Check the logs. Is the client writing to any of them?
2. Use ps to check the client is running
3. Check the configs if they are correct
4. Check the ghost reports and edit bb-hosts if required.
5. Use snoop on the client to ensure it is trying to send
6. Use snoop (or tcpdump) on the server to check for incoming packets.
7. If you have a problem with 5. or 6. check the firewall. Normally by now, things should be working OK.

Good luck. Vernon

From: T.J. Yang [mailto:tj_yang at hotmail.com] Sent: Sunday, 2 November 2008 8:26 PM To: hobbit at hswn.dk Subject: Re: [hobbit] Solaris clients don't report

2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit

bash-3.00# ps -eaf |grep hobbitc hobbitc 634 1 0 Oct 31 ? 0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42 hobbitc 1753 1 0 05:20:09 ? 0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin hobbitc 1752 1751 0 05:20:09 ? 0:00 vmstat 300 2 hobbitc 1754 1753 0 05:20:09 ? 0:00 iostat -c 300 2 hobbitc 1751 1 0 05:20:09 ? 0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall. hobbitc 1756 1755 0 05:20:09 ? 0:00 iostat -dxsrP 300 2 hobbitc 1755 1 0 05:20:09 ? 0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk. bash-3.00# 3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0" # IP address of the Hobbit server BBDISPLAYS="192.168.1.3 192.168.1.2" # IP address of the Hobbit server tj

From: Hanrahan, Kevin<mailto:Kevin.Hanrahan at elavon.com> Sent: Saturday, November 01, 2008 9:03 PM To: 'hobbit at hswn.dk'<mailto:'hobbit at hswn.dk'> Subject: RE: [hobbit] Solaris clients don't report

there is not much there:

bash-3.00$ tail clientlaunch.log 2008-10-30 17:14:57 hobbitlaunch starting 2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?

From: T.J. Yang [mailto:tj_yang at hotmail.com] Sent: Saturday, November 01, 2008 6:37 PM To: hobbit at hswn.dk<mailto:hobbit at hswn.dk> Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client log files.

bash-3.00# ls clientlaunch.log hobbitclient.log bash-3.00#

From: Hanrahan, Kevin<mailto:Kevin.Hanrahan at elavon.com> Sent: Saturday, November 01, 2008 9:52 AM To: 'hobbit at hswn.dk'<mailto:'hobbit at hswn.dk'> Subject: [hobbit] Solaris clients don't report

Hi all, I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh

----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)

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Being able to run the BigBrother client has only negated the need to check step 7. Please continue, and perform check 5. and 6. As you have stated, you are running an RC version. It is possible you have stumbled upon a bug of some sort, unique to your build.

Use snoop to check the client is sending, and again on the server to ensure it is receiving.

Regards Vernon

From: Hanrahan, Kevin [mailto:Kevin.Hanrahan at elavon.com] Sent: Monday, 3 November 2008 10:19 AM To: 'hobbit at hswn.dk' Subject: RE: [hobbit] Solaris clients don't report

thanks for the reply...here is what I see:

sysmon 4956 1 0 20:08:43 ? 0:00 sh -c iostat -c 300 2 1>/home/sysmon/client/tmp/hobbit_iostatcpu.kc2b3.4919 2>& sysmon 4955 1 0 20:08:43 ? 0:00 sh -c vmstat 300 2 1>/home/sysmon/client/tmp/hobbit_vmstat.kc2b3.4919 2>&1; mv sysmon 3341 1 0 Oct 30 ? 0:05 /home/sysmon/client/bin/hobbitlaunch --config=/home/sysmon/client/etc/clientlau sysmon 4957 1 0 20:08:43 ? 0:00 sh -c iostat -dxsrP 300 2 1>/home/sysmon/client/tmp/hobbit_iostatdisk.kc2b3.491

I can't run a ghost client report..I am currently running version RC5 on the server and it was not in there yet but I can tell you this...If I run the old BigBrother client, it works so, no firewall, no connection or delivery problem...strange eh?

any further feedback appreciated

kh

From: Everett, Vernon [mailto:Vernon.Everett at woodside.com.au] Sent: Sunday, November 02, 2008 7:15 AM To: hobbit at hswn.dk Subject: RE: [hobbit] Solaris clients don't report

OK, let's try that again, without accidentally hitting send in the middle of typing.

And if those all turn up OK, have you checked the rest of the basics? Have you looked for the host names in the ghost client report? If the host name is not as specified in the bb-hosts, or is using FQDN, they will appear in the ghost report.

Check something is being sent over the network. (Getting there is another story.) Use snoop, and specify port 1984 on the hobbit client. If the client is trying to send, repeat the process on the server, and specify the client as originating host. Make sure packets are coming in from the client.

But check TJ's reply first. The steps I use are -

1. Check the logs. Is the client writing to any of them?
2. Use ps to check the client is running
3. Check the configs if they are correct
4. Check the ghost reports and edit bb-hosts if required.
5. Use snoop on the client to ensure it is trying to send
6. Use snoop (or tcpdump) on the server to check for incoming packets.
7. If you have a problem with 5. or 6. check the firewall. Normally by now, things should be working OK.

Good luck. Vernon

From: T.J. Yang [mailto:tj_yang at hotmail.com] Sent: Sunday, 2 November 2008 8:26 PM To: hobbit at hswn.dk Subject: Re: [hobbit] Solaris clients don't report 2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit

bash-3.00# ps -eaf |grep hobbitc hobbitc 634 1 0 Oct 31 ? 0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42 hobbitc 1753 1 0 05:20:09 ? 0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin hobbitc 1752 1751 0 05:20:09 ? 0:00 vmstat 300 2 hobbitc 1754 1753 0 05:20:09 ? 0:00 iostat -c 300 2 hobbitc 1751 1 0 05:20:09 ? 0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall. hobbitc 1756 1755 0 05:20:09 ? 0:00 iostat -dxsrP 300 2 hobbitc 1755 1 0 05:20:09 ? 0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk. bash-3.00# 3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0" # IP address of the Hobbit server BBDISPLAYS="192.168.1.3 192.168.1.2" # IP address of the Hobbit server tj

From: Hanrahan, Kevin<mailto:Kevin.Hanrahan at elavon.com> Sent: Saturday, November 01, 2008 9:03 PM To: 'hobbit at hswn.dk'<mailto:'hobbit at hswn.dk'> Subject: RE: [hobbit] Solaris clients don't report

there is not much there:

bash-3.00$ tail clientlaunch.log 2008-10-30 17:14:57 hobbitlaunch starting 2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?

From: T.J. Yang [mailto:tj_yang at hotmail.com] Sent: Saturday, November 01, 2008 6:37 PM To: hobbit at hswn.dk<mailto:hobbit at hswn.dk> Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client log files.

bash-3.00# ls clientlaunch.log hobbitclient.log bash-3.00#

From: Hanrahan, Kevin<mailto:Kevin.Hanrahan at elavon.com> Sent: Saturday, November 01, 2008 9:52 AM To: 'hobbit at hswn.dk'<mailto:'hobbit at hswn.dk'> Subject: [hobbit] Solaris clients don't report

Hi all, I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh

----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)

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Hi Brian

From memory, SuSE comes with almost every port and service blocked or off by default. I do not believe hobbit requires any unix services to be running - it does its own thing, however, you will need to make sure the ports are open. Even with telnet deactivated, you should still be able to telnet to the appropriate port - 1984 in this case.

Snoop is your friend. I think it's tcpdump on SuSE, but it has been many years since I touched a SuSE installation, so I could be wrong.

Cheers Vernon

From: Brian Catlin [mailto:bcatlin at gmail.com] Sent: Tuesday, 4 November 2008 10:16 AM To: hobbit at hswn.dk Subject: RE: [hobbit] Solaris clients don't report

I have similar issues on SuSE SLES 10 servers and vms. The processes are, no firewalls. This is a security server set, so a lot of services are turned off . I cant telnet on port 1984 just fine, coming back - there is no telnetd enabled... My question is = what, if any network services are required from the server to have hobbit communications work. I have had absolutely no difficulty with my sun servers, even coming through the firewall from the DMZ.

Anyone have this info please?

thanks

lurch at inorbit.com -------Original Message-------

From: Everett, Vernon<mailto:Vernon.Everett at woodside.com.au> Date: 11/3/2008 10:17:35 AM To: hobbit at hswn.dk<mailto:hobbit at hswn.dk> Subject: RE: [hobbit] Solaris clients don't report

Being able to run the BigBrother client has only negated the need to check step 7. Please continue, and perform check 5. and 6. As you have stated, you are running an RC version. It is possible you have stumbled upon a bug of some sort, unique to your build.

Use snoop to check the client is sending, and again on the server to ensure it is receiving.

Regards Vernon

From: Hanrahan, Kevin [mailto:Kevin.Hanrahan at elavon.com] Sent: Monday, 3 November 2008 10:19 AM To: 'hobbit at hswn.dk' Subject: RE: [hobbit] Solaris clients don't report <truncated thread due to length>

NOTICE: This email and any attachments are confidential. They may contain legally privileged information or copyright material. You must not read, copy, use or disclose them without authorisation. If you are not an intended recipient, please contact us at once by return email and then delete both messages and all attachments.

Hi Brian,

In this instance telnet is being used to see if a port is open, it does not require the telnetd daemon to be running on any server.

If you telnet from your Hobbit client to your Hobbit server on port 1984 ( $ telnet 10.0.0.1 1984 ) and you get an error like "connection refused" then the client can probably reach the server but the Hobbit daemon is not listening on port 1984 on that machine.

If you perform that same command and the connection times out after a few minutes then the packets are usually being dropped at a firewall somewhere.

If, however, you perform that command and you get something like "Connected to ... Escape character is '^'. " then the network is set up fine, the remote Hobbit server is up and running and your client is able to talk to it, so you need to start looking at problems with the Hobbit configuration.

HTH

|\/|artin

-----Original Message----- From: Brian Catlin [mailto:bcatlin at gmail.com] Sent: 04 November 2008 01:16 To: hobbit at hswn.dk Subject: RE: [hobbit] Solaris clients don't report

I have similar issues on SuSE SLES 10 servers and vms. The processes are, no firewalls. This is a security server set, so a lot of services are turned off . I cant telnet on port 1984 just fine, coming back - there is no telnetd enabled... My question is = what, if any network services are required from the server to have hobbit communications work. I have had absolutely no difficulty with my sun servers, even coming through the firewall from the DMZ.

Anyone have this info please?

thanks

lurch at inorbit.com -------Original Message-------

From: Everett, Vernon <mailto:Vernon.Everett at woodside.com.au> Date: 11/3/2008 10:17:35 AM To: hobbit at hswn.dk Subject: RE: [hobbit] Solaris clients don't report

Being able to run the BigBrother client has only negated the need to check step 7. Please continue, and perform check 5. and 6. As you have stated, you are running an RC version. It is possible you have stumbled upon a bug of some sort, unique to your build.

Use snoop to check the client is sending, and again on the server to ensure it is receiving.

Regards Vernon

From: Hanrahan, Kevin [mailto:Kevin.Hanrahan at elavon.com] Sent: Monday, 3 November 2008 10:19 AM To: 'hobbit at hswn.dk' Subject: RE: [hobbit] Solaris clients don't report <truncated thread due to length>

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Thanks for all the input everyone. It appears that the problem stems from me running such an old version of Hobbit server (RC5). It must not be compatible with the newer versions of the hobbit client on Solaris. I directed the client to a server running hobbit 4.2 and the clients are reporting as normal. Strangely, the new version compiled on Linux (RHEL4) reports to the old server version just fine.

thanks again all

kh

From: Everett, Vernon [mailto:Vernon.Everett at woodside.com.au] Sent: Monday, November 03, 2008 8:17 AM To: hobbit at hswn.dk Subject: RE: [hobbit] Solaris clients don't report

Being able to run the BigBrother client has only negated the need to check step 7. Please continue, and perform check 5. and 6. As you have stated, you are running an RC version. It is possible you have stumbled upon a bug of some sort, unique to your build.

Use snoop to check the client is sending, and again on the server to ensure it is receiving.

Regards Vernon

From: Hanrahan, Kevin [mailto:Kevin.Hanrahan at elavon.com] Sent: Monday, 3 November 2008 10:19 AM To: 'hobbit at hswn.dk' Subject: RE: [hobbit] Solaris clients don't report thanks for the reply...here is what I see:

sysmon 4956 1 0 20:08:43 ? 0:00 sh -c iostat -c 300 2 1>/home/sysmon/client/tmp/hobbit_iostatcpu.kc2b3.4919 2>& sysmon 4955 1 0 20:08:43 ? 0:00 sh -c vmstat 300 2 1>/home/sysmon/client/tmp/hobbit_vmstat.kc2b3.4919 2>&1; mv sysmon 3341 1 0 Oct 30 ? 0:05 /home/sysmon/client/bin/hobbitlaunch --config=/home/sysmon/client/etc/clientlau sysmon 4957 1 0 20:08:43 ? 0:00 sh -c iostat -dxsrP 300 2 1>/home/sysmon/client/tmp/hobbit_iostatdisk.kc2b3.491

I can't run a ghost client report..I am currently running version RC5 on the server and it was not in there yet but I can tell you this...If I run the old BigBrother client, it works so, no firewall, no connection or delivery problem...strange eh?

any further feedback appreciated

kh

From: Everett, Vernon [mailto:Vernon.Everett at woodside.com.au] Sent: Sunday, November 02, 2008 7:15 AM To: hobbit at hswn.dk Subject: RE: [hobbit] Solaris clients don't report

OK, let's try that again, without accidentally hitting send in the middle of typing.

And if those all turn up OK, have you checked the rest of the basics? Have you looked for the host names in the ghost client report? If the host name is not as specified in the bb-hosts, or is using FQDN, they will appear in the ghost report.

Check something is being sent over the network. (Getting there is another story.) Use snoop, and specify port 1984 on the hobbit client. If the client is trying to send, repeat the process on the server, and specify the client as originating host. Make sure packets are coming in from the client.

But check TJ's reply first. The steps I use are -

1. Check the logs. Is the client writing to any of them?
2. Use ps to check the client is running
3. Check the configs if they are correct
4. Check the ghost reports and edit bb-hosts if required.
5. Use snoop on the client to ensure it is trying to send
6. Use snoop (or tcpdump) on the server to check for incoming packets.
7. If you have a problem with 5. or 6. check the firewall. Normally by now, things should be working OK.

Good luck. Vernon

From: T.J. Yang [mailto:tj_yang at hotmail.com] Sent: Sunday, 2 November 2008 8:26 PM To: hobbit at hswn.dk Subject: Re: [hobbit] Solaris clients don't report 2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit

bash-3.00# ps -eaf |grep hobbitc hobbitc 634 1 0 Oct 31 ? 0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42 hobbitc 1753 1 0 05:20:09 ? 0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin hobbitc 1752 1751 0 05:20:09 ? 0:00 vmstat 300 2 hobbitc 1754 1753 0 05:20:09 ? 0:00 iostat -c 300 2 hobbitc 1751 1 0 05:20:09 ? 0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall. hobbitc 1756 1755 0 05:20:09 ? 0:00 iostat -dxsrP 300 2 hobbitc 1755 1 0 05:20:09 ? 0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk. bash-3.00# 3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0" # IP address of the Hobbit server BBDISPLAYS="192.168.1.3 192.168.1.2" # IP address of the Hobbit server tj

From: Hanrahan, Kevin<mailto:Kevin.Hanrahan at elavon.com> Sent: Saturday, November 01, 2008 9:03 PM To: 'hobbit at hswn.dk'<mailto:'hobbit at hswn.dk'> Subject: RE: [hobbit] Solaris clients don't report

there is not much there:

bash-3.00$ tail clientlaunch.log 2008-10-30 17:14:57 hobbitlaunch starting 2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?

From: T.J. Yang [mailto:tj_yang at hotmail.com] Sent: Saturday, November 01, 2008 6:37 PM To: hobbit at hswn.dk<mailto:hobbit at hswn.dk> Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client log files.

bash-3.00# ls clientlaunch.log hobbitclient.log bash-3.00#

From: Hanrahan, Kevin<mailto:Kevin.Hanrahan at elavon.com> Sent: Saturday, November 01, 2008 9:52 AM To: 'hobbit at hswn.dk'<mailto:'hobbit at hswn.dk'> Subject: [hobbit] Solaris clients don't report

Hi all, I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh

----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)

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They may contain legally privileged information or

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They may contain legally privileged information or

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Hanrahan, Kevin a écrit :

yep, it’s all there:

sysmon 4956 1 0 20:08:43 ? 0:00 sh -c iostat -c 300 2 1>/home/sysmon/client/tmp/hobbit_iostatcpu.kc2b3.4919 2>&

sysmon 4955 1 0 20:08:43 ? 0:00 sh -c vmstat 300 2 1>/home/sysmon/client/tmp/hobbit_vmstat.kc2b3.4919 2>&1; mv

sysmon 3341 1 0 Oct 30 ? 0:05 /home/sysmon/client/bin/hobbitlaunch --config=/home/sysmon/client/etc/clientlau

sysmon 4957 1 0 20:08:43 ? 0:00 sh -c iostat -dxsrP 300 2 1>/home/sysmon/client/tmp/hobbit_iostatdisk.kc2b3.491

but no joy..odd

can you run a snoop to check if you have any info send to hobbit servers on port 1984 ?