win32 svcs monitoring
Sometimes windows svc monitoring does strange things like report that there's an issue with a service when there really isn't.
See attached image
Is this something that can be fixed on the xymon-server side? Is there a parsing error?
Actually in my experience if it reports this, there is an issue but it's just not reporting it correctly. If you look at the list below you will probably find that it's actually stopped.
This has been a major bugbear of mine for quite some time but I've not been able to find a solution. It seems that it always reports the status as whatever the "want" value is but when you look at the actual process then there really is an issue.
This causes confusion for our operators as they are left wondering why Xymon is reporting red for a service that appears at first look to be in exactly the state required.
-----Original Message----- From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Mark Felder Sent: 11 October 2013 14:36 To: Xymon Mailing List Subject: [Xymon] win32 svcs monitoring
Sometimes windows svc monitoring does strange things like report that there's an issue with a service when there really isn't.
See attached image
Is this something that can be fixed on the xymon-server side? Is there a parsing error?
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On Fri, Oct 11, 2013, at 9:21, Neil Simmonds wrote:
Actually in my experience if it reports this, there is an issue but it's just not reporting it correctly. If you look at the list below you will probably find that it's actually stopped.
This has been a major bugbear of mine for quite some time but I've not been able to find a solution. It seems that it always reports the status as whatever the "want" value is but when you look at the actual process then there really is an issue.
This causes confusion for our operators as they are left wondering why Xymon is reporting red for a service that appears at first look to be in exactly the state required.
I can't login to this specific server to confirm your suspicions, but I'll pass this info to the other techs here
I've just been looking at this again as this is still causing confusion. I've been looking at the svcs.cpp part of the BBWin code and while I'm not a programmer, I noticed that in 2 places the word "stopped" is actually spelt "stoppped". It's just a feeling but it might be that it is causing the false status to be reported.
-----Original Message----- From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Mark Felder Sent: 11 October 2013 15:48 To: xymon at xymon.com Subject: Re: [Xymon] win32 svcs monitoring
On Fri, Oct 11, 2013, at 9:21, Neil Simmonds wrote:
Actually in my experience if it reports this, there is an issue but it's just not reporting it correctly. If you look at the list below you will probably find that it's actually stopped.
This has been a major bugbear of mine for quite some time but I've not been able to find a solution. It seems that it always reports the status as whatever the "want" value is but when you look at the actual process then there really is an issue.
This causes confusion for our operators as they are left wondering why Xymon is reporting red for a service that appears at first look to be in exactly the state required.
I can't login to this specific server to confirm your suspicions, but I'll pass this info to the other techs here _______________________________________________ Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Name & Registered Office: EXPRESS GIFTS LIMITED, 2 GREGORY ST, HYDE, CHESHIRE, ENGLAND, SK14 4TH, Company No. 00718151. Express Gifts Limited is authorised and regulated by the Financial Services Authority
NOTE: This email and any information contained within or attached in a separate file is confidential and intended solely for the
Individual to whom it is addressed. The information or data included is solely for the purpose indicated or previously agreed. Any
information or data included with this e-mail remains the property of Findel PLC and the recipient will refrain from utilising the
information for any purpose other than that indicated and upon request will destroy the information and remove it from their records.
Any views or opinions presented are solely those of the author and do not necessarily represent those of Findel PLC. If you are not
the intended recipient, be advised that you have received this email in error and that any use, dissemination, forwarding, printing,
or copying of this email is strictly prohibited. No warranties or assurances are made in relation to the safety and content of this
e-mail and any attachments. No liability is accepted for any consequences arising from it. Findel Plc reserves the right to monitor
all e-mail communications through its internal and external networks. If you have received this email in error please notify our IT
helpdesk on +44(0) 1254 303030
participants (2)
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feld＠feld.me
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Neil.Simmonds＠express-gifts.co.uk