Where $BB is

/sw/libexec/hobbit/client/bin]./bb --version Hobbit version 4.2.0

BBPAGE is my xymond display running 4.2.3

$NUMBER is the cookie, obtained by using that same hobbit client to run "hobbitdboard fields=hostname,testname,color,acktime,disabletime,cookie,ackmsg,dismsg,las tchange"

$DELAY is typically 120, but setable

$MESSAGE is just text

--

Sean Clark Sr. Engineer, Software ATG Network Operations & Planning Integrated Regional OSS <http://www.twcable.com/DepartmentOverview/AdvancedTechnologyGroup/ATG/NOP/ OSS/Network.aspx> sean.clark at twcable.com <mailto:sean.clark at twcable.com> devaudio <aim://devaudio> <mailto:sean.clark at twcable.com> Office: (315) 362-3973 cell: (315) 415-2816

On 4/7/11 9:36 AM, "henrik at hswn.dk" <henrik at hswn.dk> wrote:

On Thu, 7 Apr 2011 09:16:01 -0400, "Clark, Sean" <sean.clark at twcable.com> wrote:

...

I'm not expecting some sort of magic patch to fix this tomorrow, I am just looking for some direction to take

So far, I haven't even had an acknowledgement that anyone's read this, other than people who have the same problem as me, whose prescribed options are "fix the problem you can't ack faster."

I've seen your messages, but haven't had a chance to dig into the code to see where the problem is.

...

I'll list things that I have changed from the stock xymon settings in the hopes that Henrik or someone else can say "if you change that, you need to change this or you will most likely have your shm and chk files corrupted"

I don't see any config changes you've done that would explain this.

...

...

Every 4 days, almost exactly, I start losing the ability to acknowledge some alerts. As time progresses, it gets worse and worse ­ at first it's random, some can be acknowledged, some can't Then, more and more can not be acknowledged

...

...

2011-04-05 05:23:09 Cookie 115771 not found, dropping ack 2011-04-05 05:23:09 Cookie 54483 not found, dropping ack

How do you ack an event ? Are you using the "Acknowledge alert" webpage with the "--no-pin" option (default), or is it ack via email or ... ?

Regards, Henrik

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