You have the TIME filter backwards, it needs to be W:0000:0800,W:1700:2400,06:0000:2400, the way you have it it will only pass alerts on weekdays from 8:00 to 5:00.

Thanks, Larry Barber

On 1/27/06, smith.js.8 at pg.com <smith.js.8 at pg.com> wrote:

I'm having problems getting a pager rule to work. What I want is to get paged for any conn (connection) that is down more than 10 minutes, but not during "normal business hours" (ie, M-F 8a-5p).

Here is what I have:

HOST=%.*\.(na|internal)\.pg\.com SERVICE=conn TIME=W:0800:1700 DURATION>10 SCRIPT /usr/local/bin/skytel 800####### FORMAT=sms

Here's what happens. I get paged during the middle of the day when a system goes down.

If I run the rule through the "test" mode, then it says it fails on the duration rule. So if I remove the duration rule and test again, then it says it fails on the time rule.

But, as I said, I'm getting pages in the middle of the day (when we're doing maintenance).

Thoughts? Am I writing this rule correctly?

Scott

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Scott Smith 513-634-9847

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