Hi Henrik,

Thanks for the reply. A couple of more things if you don't mind, because I trust you gave me the answer, but maybe I wasn't clear in my question. I've added a little table below that represents what I was asking. I think what you told me was that in Hobbit, if the service does not appear in the table, then it is implied that it will not alert. That's Ok, I get that, but I'm being asked by the pointy hair bosses, why they can't see the exceptions, like they do now with BB and BBGen. If I'm missing something in my configuration, great, please point me in the right direction. If it's not intended to look similar, would it be difficult to add?

Thanks again -Grs- Gregory R Shea EMC Corporation

BB with BBGen3.6

| Services | Ex.Services | Weekdays | Time | Recipients | |----------+-------------+----------+--------+--------------------| | All | | All days | 0000- | trap-10.10.10.10:0 | | | | | 2359 | | |----------+-------------+----------+--------+--------------------| | network | | All days | 0000- | mail1 at emc.com:120 | | temp | | | 2359 | mail2 at emc.com:120 | |----------+-------------+----------+--------+--------------------| | Exceptions | |----------+-------------+----------+--------+--------------------| | cpu | | All days | 0000- | trap-10.10.10.10:0 | | | | | 2359 | | |----------+-------------+----------+--------+--------------------| | All | | All days | 0000- | monitoring at emc.com | | | | | 2359 | | |----------+-------------+----------+--------+--------------------|

Hobbit 4.2.0

| Service | Recipient | 1st Delay | Stop After | Repeat | Time of Day | Colors | |---------+---------------+-----------+------------+--------+-------------+----------------| | network | mail1 at emc.com | - | - | 2h | - | yellow,red | | |---------------+-----------+------------+--------+-------------+----------------| | | mail2 at emc.com | - | - | 2h | - | yellow,red | |---------|---------------+-----------+------------+--------+-------------+----------------| | temp | mail1 at emc.com | - | - | 2h | - | yellow,red | | |---------------+-----------+------------+--------+-------------+----------------| | | mail2 at emc.com | - | - | 2h | - | yellow,red | |---------|---------------+-----------+------------+--------+-------------+----------------|

From: Henrik Stoerner [mailto:henrik at hswn.dk] Sent: Sat 7/21/2007 6:00 PM To: hobbit at hswn.dk Subject: Re: [hobbit] Alerting table in the info screen

On Sat, Jul 21, 2007 at 05:56:51PM +0000, shea4th at comcast.net wrote:

Is there supposed to be an "Exceptions" portion of the alerting table when viewed from the info button? Kind of like the way BB has it? This way here, at a glance, not only can I tell what services are being alerted on, but I would also like to know what's configured NOT to alert on.

It's very simple: The services that have alerts listed on the "info" page are the ones that will send you alerts. All exceptions and host- specific configuration is taken into account on the info-page display.

For instance (excerpt from hobbit-alerts.cfg) HOST=myhost SERVICE=disk,memory,msgs,network,procs MAIL somebody at someplace.com FORMAT=TEXT REPEAT=30 RECOVERED EXSERVICE=cpu,files,netstat,ports,vmstat

You're making it needlessly complex. There's no reason to have a SERVICE setting and an EXSERVICE setting when there's no overlap between the two. By adding a SERVICE setting, you have automatically excluded all of the services that aren't listed.

Oh ... and the netstat and vmstat columns usually do not exist, unless you're using the old BB client. So they cannot trigger alerts.

Regards, Henrik

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Hi Greg,

the alert configuration in BB was horrible. You've provided an excellent example yourself: I cannot tell from that display what will happen when a critical "disk" event happens (at least, not without re-reading the BB docs, which I have no intention of doing).

The Hobbit alert config tries to be a lot more flexible, but at the same time much easier to understand (so there's a better chance you'll get it right). And the info-column display also tries to be crystal clear: It's obvious that I will NOT get an alert when the "disk" status goes red, because it only sends alerts for the "network" and "temp" columns.

It won't change. Tell your users it's WYSIWYG 1).

Regards, Henrik

1. http://en.wikipedia.org/wiki/WYSIWYG for those readers who aren't old enough to recognize this acronym.

On Sun, Jul 22, 2007 at 04:46:05PM -0400, shea_greg at emc.com wrote:

Hi Henrik,

Thanks for the reply. A couple of more things if you don't mind, because I trust you gave me the answer, but maybe I wasn't clear in my question. I've added a little table below that represents what I was asking. I think what you told me was that in Hobbit, if the service does not appear in the table, then it is implied that it will not alert. That's Ok, I get that, but I'm being asked by the pointy hair bosses, why they can't see the exceptions, like they do now with BB and BBGen. If I'm missing something in my configuration, great, please point me in the right direction. If it's not intended to look similar, would it be difficult to add?

Thanks again -Grs- Gregory R Shea EMC Corporation

BB with BBGen3.6

---

| Services | Ex.Services | Weekdays | Time | Recipients | |----------+-------------+----------+--------+--------------------| | All | | All days | 0000- | trap-10.10.10.10:0 | | | | | 2359 | | |----------+-------------+----------+--------+--------------------| | network | | All days | 0000- | mail1 at emc.com:120 | | temp | | | 2359 | mail2 at emc.com:120 | |----------+-------------+----------+--------+--------------------| | Exceptions | |----------+-------------+----------+--------+--------------------| | cpu | | All days | 0000- | trap-10.10.10.10:0 | | | | | 2359 | | |----------+-------------+----------+--------+--------------------| | All | | All days | 0000- | monitoring at emc.com | | | | | 2359 | | |----------+-------------+----------+--------+--------------------|

Hobbit 4.2.0

---

| Service | Recipient | 1st Delay | Stop After | Repeat | Time of Day | Colors | |---------+---------------+-----------+------------+--------+-------------+----------------| | network | mail1 at emc.com | - | - | 2h | - | yellow,red | | |---------------+-----------+------------+--------+-------------+----------------| | | mail2 at emc.com | - | - | 2h | - | yellow,red | |---------|---------------+-----------+------------+--------+-------------+----------------| | temp | mail1 at emc.com | - | - | 2h | - | yellow,red | | |---------------+-----------+------------+--------+-------------+----------------| | | mail2 at emc.com | - | - | 2h | - | yellow,red | |---------|---------------+-----------+------------+--------+-------------+----------------|