Hi Al,

"Jeffcoat, Al" wrote on 14/06/2005 14:22:44:

Can someone tell me the format of adding qpage messages into the hobbit-alerts.cfg please?  I have qpage working, and sending pages from CLI, but the following line in hobbit-alerts.cfg is not working for me:

SCRIPT /usr/local/bin/qpage userid FORMAT=TEXT

TIA

Al Jeffcoat

I also use qpage, but have a wrapper script like this:

  #!/opt/csw/bin/bash # # Script: /home/hobbit/bin/qpage.sh # # Script get the following environment variables pre-defined so # that they can send a meaningful alert: # #    BBALPHAMSG    - The full text of the status log triggering the alert #    ACKCODE       - The "cookie" that can be used to acknowledge the alert #    RCPT          - The recipient, from the SCRIPT entry #    BBHOSTNAME    - The name of the host that the alert is about #    MACHIP        - The IP-address of the host that has a problem #    BBSVCNAME     - The name of the service that the alert is about #    BBSVCNUM      - The numeric code for the service. From SVCCODES definition. #    BBHOSTSVC     - HOSTNAME.SERVICE that the alert is about. #    BBHOSTSVCCOMMAS - As BBHOSTSVC, but dots in the hostname replaced with commas #    BBNUMERIC     - A 22-digit number made by BBSVCNUM, MACHIP and ACKCODE. #    RECOVERED     - Is "1" if the service has recovered. #    DOWNSECS      - Number of seconds the service has been down. #    DOWNSECSMSG   - When recovered, holds the text "Event duration : N" where #                    N is the DOWNSECS value.

  # # Minumum hobbit-alerts.cfg entry - # SCRIPT /home/hobbit/bin/qpage.sh support-pg FORMAT=SMS #

  if [ ${RECOVERED} = 1 ] then STATUS="OK" else COLOR=echo ${BBALPHAMSG} | /usr/bin/awk ' { print $2 } ' STATUS="${COLOR} ${ACKCODE}" fi

  /usr/local/bin/qpage ${RCPT} ${BBHOSTSVC} ${STATUS}

Note that I have massaged the status code - it seems some of our on-call folk don't like "-1" as an indicator that things have recovered.  It doesn't register quickly enough with the brain in the wee small hours of the morning ;-)

The corresponding line in hobbit-alert.cfg then becomes:

  SCRIPT /home/hobbit/bin/qpage.sh support-pg REPEAT=60m RECOVERED FORMAT=SMS COLOR=red

"support-pg" is configured as a "pager" in the qpage.cf file.

HTH, Andy.

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