Page level conn status Purple, test level status Green
On the Display page we have a server where the conn test is persistently Purple, but if one clicks on the status, the detailed Status page shows Green.
The DNS configuration may be causing issues:
% dig +noall +answer natwebvaii01.er.usgs.gov natwebvaii01.er.usgs.gov. 43200 IN CNAME igsaaahigsvaii1.er.usgs.gov. igsaaahigsvaii1.er.usgs.gov. 300 IN A 130.11.9.89
% dig +noall +answer -x 130.11.9.96 96.9.11.130.in-addr.arpa. 43200 IN PTR natwebvaii04.er.usgs.gov.
Hoped to be able to address this with hosts.cfg entry:
130.11.9.89 natwebvaii01.er.usgs.gov # CLIENT:igsaaahigsvaii1.er.usgs.gov
alas no.
I'm not clear enough on how the status that is seen for an individual test is propagated up to a page view to know where to look when there is a conflict.
-- -- David Boldt <dboldt at usgs.gov>
"A complex system that works is invariably found to have evolved from a simple system that works." --John Gaule
On 10/13/2016 1:36 PM, Boldt, David wrote:
On the Display page we have a server where the conn test is persistently Purple, but if one clicks on the status, the detailed Status page shows Green.
The DNS configuration may be causing issues:
% dig +noall +answer natwebvaii01.er.usgs.gov natwebvaii01.er.usgs.gov. 43200 IN CNAME igsaaahigsvaii1.er.usgs.gov. igsaaahigsvaii1.er.usgs.gov. 300 IN A 130.11.9.89
% dig +noall +answer -x 130.11.9.96 96.9.11.130.in-addr.arpa. 43200 IN PTR natwebvaii04.er.usgs.gov.
I don't understand what the PTR record for 130.11.9.96 has to do with the A or CNAME resolving to 130.11.9.89
Hoped to be able to address this with hosts.cfg entry:
130.11.9.89 natwebvaii01.er.usgs.gov # CLIENT:igsaaahigsvaii1.er.usgs.gov
If you want to use the IP address you've specified, you either need to tag the line with "testip" or run xymonnet with the appropriate option to disregard DNS resolution.
I don't think 0.0.0.0 foo.bar.com # behaves any differently than 1.2.3.4 foo.bar.com # until the tag "testip" is appended 1.2.3.4 foo.bar.com # testip
-- Do things because you should, not just because you can.
John Thurston 907-465-8591 John.Thurston at alaska.gov Enterprise Technology Services Department of Administration State of Alaska
hosts.cfg entry (updated with "testip"):
130.11.9.89 natwebvaii01.er.usgs.gov # CLIENT:igsaaahigsvaii1.er.usgs.gov testip
forward lookup:
% dig +noall +answer natwebvaii01.er.usgs.gov natwebvaii01.er.usgs.gov. 43200 IN CNAME igsaaahigsvaii1.er.usgs.gov. igsaaahigsvaii1.er.usgs.gov. 300 IN A 130.11.9.89
reverse lookup
% dig +noall +answer -x 130.11.9.89 89.9.11.130.in-addr.arpa. 300 IN PTR igsaaahigsvaii1.er.usgs.gov.
The test does seem to be occurring since the conn page shows green. But this is not being reflected on the parent page; where a purple icon is displayed.
On Thu, Oct 13, 2016 at 5:46 PM, John Thurston <john.thurston at alaska.gov> wrote:
On 10/13/2016 1:36 PM, Boldt, David wrote:
On the Display page we have a server where the conn test is persistently Purple, but if one clicks on the status, the detailed Status page shows Green.
The DNS configuration may be causing issues:
% dig +noall +answer natwebvaii01.er.usgs.gov natwebvaii01.er.usgs.gov. 43200 IN CNAME igsaaahigsvaii1.er.usgs.gov. igsaaahigsvaii1.er.usgs.gov. 300 IN A 130.11.9.89
% dig +noall +answer -x 130.11.9.96 96.9.11.130.in-addr.arpa. 43200 IN PTR natwebvaii04.er.usgs.gov.
I don't understand what the PTR record for 130.11.9.96 has to do with the A or CNAME resolving to 130.11.9.89
Hoped to be able to address this with hosts.cfg entry:
130.11.9.89 natwebvaii01.er.usgs.gov # CLIENT:igsaaahigsvaii1.er.usgs.gov
If you want to use the IP address you've specified, you either need to tag the line with "testip" or run xymonnet with the appropriate option to disregard DNS resolution.
I don't think 0.0.0.0 foo.bar.com # behaves any differently than 1.2.3.4 foo.bar.com # until the tag "testip" is appended 1.2.3.4 foo.bar.com # testip
-- Do things because you should, not just because you can.
John Thurston 907-465-8591 John.Thurston at alaska.gov Enterprise Technology Services Department of Administration State of Alaska
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
-- -- David Boldt <dboldt at usgs.gov>
"To die for an idea; it is unquestionably noble. But how much nobler it would be if men died for ideas that were true!" --H. L. Mencken (1880 - 1956)
I might be able to help debug the problem myself if I knew how xymon determines the alert levels for each test so that it can set icons appropriately on the summary pages.
On Wed, Oct 26, 2016 at 4:18 PM, Boldt, David <dboldt at usgs.gov> wrote:
hosts.cfg entry (updated with "testip"):
130.11.9.89 natwebvaii01.er.usgs.gov # CLIENT:igsaaahigsvaii1.er.usgs.gov testip
forward lookup:
% dig +noall +answer natwebvaii01.er.usgs.gov natwebvaii01.er.usgs.gov. 43200 IN CNAME igsaaahigsvaii1.er.usgs.gov. igsaaahigsvaii1.er.usgs.gov. 300 IN A 130.11.9.89
reverse lookup
% dig +noall +answer -x 130.11.9.89 89.9.11.130.in-addr.arpa. 300 IN PTR igsaaahigsvaii1.er.usgs.gov.
The test does seem to be occurring since the conn page shows green. But this is not being reflected on the parent page; where a purple icon is displayed.
On Thu, Oct 13, 2016 at 5:46 PM, John Thurston <john.thurston at alaska.gov> wrote:
On 10/13/2016 1:36 PM, Boldt, David wrote:
On the Display page we have a server where the conn test is persistently Purple, but if one clicks on the status, the detailed Status page shows Green.
The DNS configuration may be causing issues:
% dig +noall +answer natwebvaii01.er.usgs.gov natwebvaii01.er.usgs.gov. 43200 IN CNAME igsaaahigsvaii1.er.usgs.gov. igsaaahigsvaii1.er.usgs.gov. 300 IN A 130.11.9.89
% dig +noall +answer -x 130.11.9.96 96.9.11.130.in-addr.arpa. 43200 IN PTR natwebvaii04.er.usgs.gov.
I don't understand what the PTR record for 130.11.9.96 has to do with the A or CNAME resolving to 130.11.9.89
Hoped to be able to address this with hosts.cfg entry:
130.11.9.89 natwebvaii01.er.usgs.gov # CLIENT:igsaaahigsvaii1.er.usgs.gov
If you want to use the IP address you've specified, you either need to tag the line with "testip" or run xymonnet with the appropriate option to disregard DNS resolution.
I don't think 0.0.0.0 foo.bar.com # behaves any differently than 1.2.3.4 foo.bar.com # until the tag "testip" is appended 1.2.3.4 foo.bar.com # testip
-- Do things because you should, not just because you can.
John Thurston 907-465-8591 John.Thurston at alaska.gov Enterprise Technology Services Department of Administration State of Alaska
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
-- -- David Boldt <dboldt at usgs.gov>
"To die for an idea; it is unquestionably noble. But how much nobler it would be if men died for ideas that were true!" --H. L. Mencken (1880 - 1956)
-- -- David Boldt <dboldt at usgs.gov>
"To die for an idea; it is unquestionably noble. But how much nobler it would be if men died for ideas that were true!" --H. L. Mencken (1880 - 1956)
On Thu, October 13, 2016 2:36 pm, Boldt, David wrote:
On the Display page we have a server where the conn test is persistently Purple, but if one clicks on the status, the detailed Status page shows Green.
*snip*
I'm not clear enough on how the status that is seen for an individual test is propagated up to a page view to know where to look when there is a conflict.
David,
This is typically a sign that there's a problem with xymongen not being able to overwrite the display page with the most current status. Check the timestamp on the top of the Display page and compare it with the current status by clicking through to the Status page. If it's more than whatever the INTERVAL is configured for xymongen in tasks.cfg, there's likely something unusual going on.
As a sanity check, pull up the status history page to verify that the status message actually *is* coming through properly.... If you see alternating purple/green's, there's probably a different problem, but I suspect it's more a xymongen issue.
Check out any errors in xymongen.log either in retrieving the current board status from xymond or in writing updated pages out to your web directory.
Are you seeing this on an assortment of pages? And are there any unusual warnings on the 'xymongen' status page itself for this server?
Regards, -jc
participants (3)
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cleaver＠terabithia.org
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dboldt＠usgs.gov
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john.thurston＠alaska.gov