Thanks for the reply Jamison.

You're quite right that I've asked the question before and I'm still hoping that one day someone (maybe me) will find the answer. It seems to me that this is a Xymon server issue to do with the way it handles the SVCS data from Windows clients. I've done some more testing and if I use the values "status=started startup=automatic" then I get the problem already shown.

If I use "startup=automatic status=started" then I get the opposite, in that I get a message saying "SQLSERVERAGENT is stopped/automatic - want started/automatic" even when it is started and the icon is green.

If I change it to just use status=started and forget about the startup type then I get "AdobeARMservice is started/automatic - want started/Any" whether it is red or green.

It would appear that the Xymon server is correctly interpreting the results but not displaying the message correctly.

Unfortunately, I'm a stubborn bugger so won't give in and change to local mode unless I absolutely have to. I'm already thinking about hiding the 'svcs' column and creating a server side script to handle the client data then write to a new column called 'services'. I reckon I could have that up and running within a week and even use the existing analysis.cfg data to find the services to check as I could use grep to pull that out.

I'd still rather have a system that handles it as it should rather than using workarounds that are non-standard for our installation.

Regards,

Neil.

From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Jamison Maxwell Sent: 27 April 2012 03:37 To: xymon at xymon.com Subject: Re: [Xymon] Windows service monitoring

I've dropped Xymon into a couple of places I've worked and have always had weird problems monitoring Windows in central. Considering you can edit the conf files by specifying the UNC path, I have always broken down and done the configuration on the clients themselves. I know that that is not the answer you're looking for, but I've noticed you've posted the same question a few times without many answers back.....

Jamison Maxwell

Jamison at newasterisk.com

From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Neil Simmonds Sent: Thursday, April 26, 2012 3:17 AM To: xymon at xymon.com Subject: [Xymon] Windows service monitoring

Hi all,

We are monitoring various Windows services using BBWin 0.12 in central mode reporting to a Xymon 4.3.4 server.

In the analysis.cfg file for a number of servers we have the following type of entry,

SVC SQLSERVERAGENT status=started startup=automatic

As far as I can see from the analysis.cfg help that is exactly the correct format, however when this flags red, we get the following message,

SQLSERVERAGENT is started/automatic - want started/automatic

When I look down the list of processes SQLSERVERAGENT is clearly shown as stopped,

SQLSERVERAGENT automatic stopped SQLSERVERAGENT

Does anyone have any idea why the message is incorrect and if there is a way to fix it?

Regards,

Neil Simmonds

Operation Analyst (Operations Support Group) Express Gifts Limited

Express House

Clayton Business Park

Accrington

Lancashire

BB5 5JY T: 01254 303092 | E: neil.simmonds at Express-Gifts.co.uk

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NOTE: This email and any information contained within or attached in a separate file is confidential and intended solely for the Individual to whom it is addressed. The information or data included is solely for the purpose indicated or previously agreed. Any information or data included with this e-mail remains the property of Findel PLC and the recipient will refrain from utilising the information for any purpose other than that indicated and upon request will destroy the information and remove it from their records.
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