Given the state of the alerts module for this type of case (reference my earlier reply), I've had to live with it. Only other solution beside a rewrite of the alert module I've imagined, has been to just use a single rule to send all alerts via script to an external script/process, that does a more complete management of sending alerts. My belief is that the recovery event does happen - there's just no way to write the matching recovery rule. -Alan

Larry Barber wrote:

The alert rules are very simple:

PAGE=%^APHIS$ SCRIPT /usr/local/hobbit/server/ext/SaveAlert.py DUMMY COLORS=red DURATION>0 REPEAT=30d RECOVERED

... and so on for each page of the Hobbit installation. The script is the start of a process that helps our NOC to manage alerts and notify responsible parties, not being able to automatically remove things that go red->yellow->green will cause problems.

Thanks, Larry Barber

On 9/4/09, *Josh Luthman* <josh at imaginenetworksllc.com <mailto:josh at imaginenetworksllc.com>> wrote:

What are your alert rules?  I believe the same step that "turns it
red" also goes through alerting.


On 9/4/09, Larry Barber <lebarber at gmail.com
<mailto:lebarber at gmail.com>> wrote:
> I've noticed that if I have a situation where I have red alert
that turns
> yellow before finally returning to green that no recovery
messages are being
> sent. Alert notifications are only being sent on reds, not
yellow. I suspect
> that when the red turns to a yellow that Hobbit is "forgetting"
that it sent
> out the notification when it turned red since it is not sending
them out on
> yellows. Does anybody out there know how to fix this?
>
> Thanks,
> Larry Barber
>



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Josh Luthman
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"When you have eliminated the impossible, that which remains, however
improbable, must be the truth."
--- Sir Arthur Conan Doyle

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This is a known problem with the alert mechanism. I posted an analysis of why (I believe) it happens in this mailing list message: http://www.hswn.dk/hobbiton/2008/07/msg00132.html

Unfortunately, there appears to be no way in current state to work around the problem. -Alan

Johan Sjöberg wrote:

We had the same problem. We “solved” it by changing yellow to an “OK color” in hobbitserver.cfg, so now it sends out recovered when it goes from red to yellow. But if you have alerts on yellow, you probably don’t want to do that.

/Johan

*From:* Larry Barber [mailto:lebarber at gmail.com] *Sent:* den 4 september 2009 15:59 *To:* hobbit *Subject:* [hobbit] recovery messages

I've noticed that if I have a situation where I have red alert that turns yellow before finally returning to green that no recovery messages are being sent. Alert notifications are only being sent on reds, not yellow. I suspect that when the red turns to a yellow that Hobbit is "forgetting" that it sent out the notification when it turned red since it is not sending them out on yellows. Does anybody out there know how to fix this?

Thanks, Larry Barber