It is not just MS's smtp server, older sendmail versions will also trigger false alerts also. I got a Solaris 2.6 running very old version of sendmail and keep triggering false alerts. In the end, I gave up on monitoring that particular sendmail server.

tj

From: White, Bruce Sent: Wednesday, June 25, 2008 5:06 PM To: 'hobbit at hswn.dk' Subject: RE: [hobbit] Service SMTP on xxxxxx is not OK : Unexpected service response

We had a similar problem with our exchange server until I changed the bb-services file to be:

[smtp]

send "helo\r\nquit\r\n"

expect "220"

options banner

port 25

Now the exchange response to smtp is much more stable, but my linux sendmail servers complain more often. I guess I need to make a smtpex with the above and restore the original smtp definition, which seemed to work better with Linux. Why can't MS just do things to standards?

   ..Bruce

From: Geoff Hallford [mailto:geoff.hallford at gmail.com] Sent: Wednesday, June 25, 2008 11:53 AM To: hobbit at hswn.dk Subject: Re: [hobbit] Service smtp on xxxxxx is not OK : Unexpected service response

I have also seen this happen when the response is slow from the mail server to show the 220 message. It does show it but is slow for some reason. I create a new service called smtp-slow by adding the following and then configure the bb-hosts entry with 'smtp-slow' instead of smtp. Just a thought.

This way it doesn't require a 220 response but if it gets a valid "connection" it is okay. If it can't open a connection, it goes red. It does limit the amount of app validation but it is the only thing that worked in my case.

[smtp-slow] send "mail\r\nquit\r\n" options banner port 25

On Wed, Jun 25, 2008 at 12:31 PM, Andrew Clarke <andrew at bccit.co.uk> wrote:

As it happens, there are PIXs between the hobbit server & all the Exchange servers. However, they've all been there for ages (years in some cases).

I'll have a chat with our resident Cisco guru & see if he made any changes at our end around 6th June, when things stopped working.

Andrew Clarke Support and Technical Development Officer BCC IT Solutions DDI: 0871 288 2036 Tel: +44 (0)1239 710823 http://www.bccit.co.uk/ Providers of business to business IT Solutions & Services Back-up - Anti Virus - Security - Servers - Wireless Networks - VPN - Remote Monitoring - Project Consultation Hardware Provision Servers & Workstations - Disaster Recovery - Proactive Diagnostics - System Migration - Fibre CAT5e Server Administration - Forensics - Grant Appraisal - Network Management - System Appraisals - Support Contracts ... For full e-mail terms & conditions of use, please follow the link to the bcc web site http://www.bccitsolutions.co.uk/index.php?option=com_content&task=view&id=24&Itemid=1 BCC IT Solutions is a trading name of European Computer Units Limited, Registered in Cardiff, Company Registration No. 2651835 Registered Office: Unit B Station Road, Newcastle Emlyn, Carmarthenshire, Wales, SA38 9BX

-----Original Message-----

From: Rob MacGregor [mailto:rob.macgregor at gmail.com]

You wouldn't happen to have a Cisco PIX/ASA between the hobbit host and the mail server, with it configured to do "fixup"? Those are known for breaking things ;)

Rob MacGregor

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