On 7/02/13 3:38 AM, David Hay-Currie wrote:

I had that problem with 2 clients so far (My own desktop and 1 server)

Interesting enough the problem is that there is no registry entries for BB win in HKLM\Software.

I am testing re-installing the agent to see if that works

BBwin is 32-bit, so if the OS is 64-bit registry entries are in HKLM\Software\Wow6432Node\BBWin

I'm playing with exclusions in SCEP at present. I just managed to restart a purpled BBwin service after excluding the process using the exe full path, but have another few servers where no success in doing that :(

David.

*David Hay-Currie*

*IT Manager*

*Leisure Fitness Equipment LLC*

*231 Executive Dr. Suite 15*

*Newark, DE 19702*

*Phone: (302) 224-5018*

Leisure Fitness Logo <http://www.leisurefitness.com/?referrer=dhaycurrie>

*From:*xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] *On Behalf Of *David Baldwin *Sent:* Tuesday, February 05, 2013 7:58 PM *To:* xymon at xymon.com *Subject:* [Xymon] BBWin hanging on Server 2008R2 SP1

I have noticed a few of my monitored servers running BBWin having BBWin.exe wedging recently - so all the client tests go purple. Maybe triggered by a recent Windows update? The process cannot be killed, so the service cannot restart without rebooting the server. Has anyone else noticed this? Some are running 0.12 and others 0.13. All central mode. We have also recently deployed SCEP AV so possibly some interaction there? Recent versions of SCEP also make the MsMpSvc service (Microsoft Antimalware Service) "invisible" to BBWin so it does not get reported in the svcs section.

Any suggestions appreciated!

Thanks, David.

-- David Baldwin - Senior Systems Administrator (Datacentres + Networks) Information and Communication Technology Services Australian Sports Commission http://ausport.gov.au Tel 02 62147830 Fax 02 62141830 PO Box 176 Belconnen ACT 2616 david.baldwin at ausport.gov.au <mailto:david.baldwin at ausport.gov.au> Leverrier Street Bruce ACT 2617

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-- David Baldwin - Senior Systems Administrator (Datacentres + Networks) Information and Communication Technology Services Australian Sports Commission http://ausport.gov.au Tel 02 62147830 Fax 02 62141830 PO Box 176 Belconnen ACT 2616 david.baldwin at ausport.gov.au Leverrier Street Bruce ACT 2617