It the best way to create an escalation to do it:

HOST=abc.com SERVICE=conn RECOVERED

                            # EVERYDAY Notify immediately and every

10 minutes

                            MAIL billybob at abc.com      COLOR=red

REPEAT=10m

HOST=abc.com SERVICE=conn RECOVERED TIME=1-5:0000-2359 DURATION>59m

                             # WEEKDAY  Notify weekdays after 1 hour

and every hour

                             MAIL jimmyjames at abc.com  COLOR=red

REPEAT=60m

HOST=abc.com SERVICE=conn TIME=0,6 RECOVERED DURATION>179m

                             # WEEKEND  Notify after 3 hours

                            MAIL hank at abc.com   COLOR=red REPEAT=7d

HOST=abc.com SERVICE=conn TIME=0,6 RECOVERED DURATION>479m

                            # WEEKEND  Notify after 8 hours

                             MAIL jullie at abc.com   COLOR=red

REPEAT=7d

I don't believe that the DURATION= can be used on the MAIL line only on the HOST= line per the help on the web page.

Will this work as stated?

If you don't put SERVICE= on the line will it function for all services? Or do you need something line '=*'?

Thanks,

Tom Schmitt

Senior IT Staff - R&D

D.Tom.Schmitt at L-3Com.com

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