Whoops ! Failed to load current Xymon status, (Cannot resolve hostname)
I'm installing a new Xymon system on Ubunto 24 LTS. Things seem like they are running but, the only host any "dots" is the xymon host itself. When I add other hosts to the hosts.cfg file, they show up but only have a dash instead of the green, yellow, or red dot.
If I tail /var/log/xymon/xymongen.log, I get the following error repeatedly.
2024-06-11 14:10:42.740606 Whoops ! Failed to send message (Cannot resolve hostname)
2024-06-11 14:10:42.740701 -> Cannot determine IP address of message recipient 127.0.0.1,
2024-06-11 14:10:42.740708 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
2024-06-11 14:10:42.740713 -> 1st line: 'xymondboard fields=hostname,testname,color,flags,lastchange,logtime,validtiacktime,disabletime,sender,cookie,line1,acklist '
2024-06-11 14:10:42.740735 xymond status-board not available, code 2
2024-06-11 14:10:42.740740 Failed to load current Xymon status, aborting page-update
I'm not sure how relevant this is but, I've used bb to connect to both local host (127.0.0.1) and the actual IP address and if I pass hostinfo option, I get a list of hosts the same as the web site shows. If I pass the option config (/usr/lib/xymon/server/bb 127.0.0.1 'config') there is a 15 second delay and then a "Whoops ! Failed to send message (timeout)" error.
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Is this a new installation?
Sounds like your client is trying to send it to a name that it can not resolve.
On Tue, Jun 11, 2024 at 10:58?AM Jerry Shenk <jerryshenk at gmail.com> wrote:
I'm installing a new Xymon system on Ubunto 24 LTS. Things seem like they are running but, the only host any "dots" is the xymon host itself. When I add other hosts to the hosts.cfg file, they show up but only have a dash instead of the green, yellow, or red dot.
If I tail /var/log/xymon/xymongen.log, I get the following error repeatedly.
2024-06-11 14:10:42.740606 Whoops ! Failed to send message (Cannot resolve hostname)
2024-06-11 14:10:42.740701 -> Cannot determine IP address of message recipient 127.0.0.1,
2024-06-11 14:10:42.740708 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
2024-06-11 14:10:42.740713 -> 1st line: 'xymondboard fields=hostname,testname,color,flags,lastchange,logtime,validtiacktime,disabletime,sender,cookie,line1,acklist '
2024-06-11 14:10:42.740735 xymond status-board not available, code 2
2024-06-11 14:10:42.740740 Failed to load current Xymon status, aborting page-update
I'm not sure how relevant this is but, I've used bb to connect to both local host (127.0.0.1) and the actual IP address and if I pass hostinfo option, I get a list of hosts the same as the web site shows. If I pass the option config (/usr/lib/xymon/server/bb 127.0.0.1 'config') there is a 15 second delay and then a "Whoops ! Failed to send message (timeout)" error.
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Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
yes, it's a new installation and that is exactly what it sounds like. The error says "Cannot determine IP address of message recipient (127.0.0.1)". How can that be?....that's the localhost and, that's the only xymon computer. I can ping 127.0.0.1 and connect to port 1984 and, I can even connect using bb and pull hostinfo (/usr/lib/xymon/server/bb --debug 10.100.10.219 hostinfo). That command also works using 127.0.0.1 and ma-mrtgmon (the name of the xymon server).
On Tue, Jun 11, 2024 at 12:07?PM Josh Luthman <josh at imaginenetworksllc.com> wrote:
Is this a new installation?
Sounds like your client is trying to send it to a name that it can not resolve.
On Tue, Jun 11, 2024 at 10:58?AM Jerry Shenk <jerryshenk at gmail.com> wrote:
I'm installing a new Xymon system on Ubunto 24 LTS. Things seem like they are running but, the only host any "dots" is the xymon host itself. When I add other hosts to the hosts.cfg file, they show up but only have a dash instead of the green, yellow, or red dot.
If I tail /var/log/xymon/xymongen.log, I get the following error repeatedly.
2024-06-11 14:10:42.740606 Whoops ! Failed to send message (Cannot resolve hostname)
2024-06-11 14:10:42.740701 -> Cannot determine IP address of message recipient 127.0.0.1,
2024-06-11 14:10:42.740708 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
2024-06-11 14:10:42.740713 -> 1st line: 'xymondboard fields=hostname,testname,color,flags,lastchange,logtime,validtiacktime,disabletime,sender,cookie,line1,acklist '
2024-06-11 14:10:42.740735 xymond status-board not available, code 2
2024-06-11 14:10:42.740740 Failed to load current Xymon status, aborting page-update
I'm not sure how relevant this is but, I've used bb to connect to both local host (127.0.0.1) and the actual IP address and if I pass hostinfo option, I get a list of hosts the same as the web site shows. If I pass the option config (/usr/lib/xymon/server/bb 127.0.0.1 'config') there is a 15 second delay and then a "Whoops ! Failed to send message (timeout)" error.
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Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Here's a bit more info. In the original email, I quoted a part of the log that indicated that communication was blocked to 127.0.0.1 and 10.118.15.13. 127.0.0.1 is obviously localhost and that makes sense. 10.118.15.13 is one of the test hosts that I was monitoring. There should be no attempts to communicate with that host over port 1984 but, it seems like that is what is failing. So, I removed all reference to 10.118.15.13 from all the cfg files. Then I went to /usr/lib/xymon and did "grep -R 10.118.15.13 *" and didn't find anything. Well, originally I did find references in log directories and tmp directories that I cleaned out. With the xymon daemon stopped (service xymon stop), I ran that grep again and got nothing. Then, I started the xymon daemon up, did the grep and immediately there were references to 10.118.15.13. Where else could xymon be picking up this IP address?
this is the result of "grep -R 10.118.15.13 from /var/lib/xymon":
client/logs/xymonclient.log:2024-06-11 18:20:51.742811 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
client/logs/rrd-status.log:2024-06-11 18:20:53.518567 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
client/logs/alert.log:2024-06-11 18:20:53.518402 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
client/logs/rrd-data.log:2024-06-11 18:20:53.526419 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
client/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/0 Jun 11 14:43 (10.118.15.13)
client/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/1 Jun 11 14:43 (10.118.15.13)
client/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/2 Jun 11 14:44 (10.118.15.13)
client/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/3 Jun 11 14:44 (10.118.15.13)
client/tmp/msg.ma-mrtgmon.txt.14273:tcp 0 1 10.100.10.219:46176 10.118.15.13:1984 SYN_SENT
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61061 SYN_RECV
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:22 10.118.15.13:42294 ESTABLISHED
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:22 10.118.15.13:42238 ESTABLISHED
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:60972 TIME_WAIT
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61034 TIME_WAIT
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61033 TIME_WAIT
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61035 FIN_WAIT2
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:60971 TIME_WAIT
server/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/0 Jun 11 14:43 (10.118.15.13)
server/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/1 Jun 11 14:43 (10.118.15.13)
server/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/2 Jun 11 14:44 (10.118.15.13)
server/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/3 Jun 11 14:44 (10.118.15.13)
server/tmp/msg.ma-mrtgmon.txt.14273:tcp 0 1 10.100.10.219:46176 10.118.15.13:1984 SYN_SENT
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61061 SYN_RECV
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:22 10.118.15.13:42294 ESTABLISHED
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:22 10.118.15.13:42238 ESTABLISHED
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:60972 TIME_WAIT
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61034 TIME_WAIT
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61033 TIME_WAIT
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61035 FIN_WAIT2
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:60971 TIME_WAIT
root at ma-mrtgmon:/usr/lib/xymon#
On Tue, Jun 11, 2024 at 11:11?AM Jerry Shenk <jerryshenk at gmail.com> wrote:
yes, it's a new installation and that is exactly what it sounds like. The error says "Cannot determine IP address of message recipient (127.0.0.1)". How can that be?....that's the localhost and, that's the only xymon computer. I can ping 127.0.0.1 and connect to port 1984 and, I can even connect using bb and pull hostinfo (/usr/lib/xymon/server/bb --debug 10.100.10.219 hostinfo). That command also works using 127.0.0.1 and ma-mrtgmon (the name of the xymon server).
On Tue, Jun 11, 2024 at 12:07?PM Josh Luthman <josh at imaginenetworksllc.com> wrote:
Is this a new installation?
Sounds like your client is trying to send it to a name that it can not resolve.
On Tue, Jun 11, 2024 at 10:58?AM Jerry Shenk <jerryshenk at gmail.com> wrote:
I'm installing a new Xymon system on Ubunto 24 LTS. Things seem like they are running but, the only host any "dots" is the xymon host itself. When I add other hosts to the hosts.cfg file, they show up but only have a dash instead of the green, yellow, or red dot.
If I tail /var/log/xymon/xymongen.log, I get the following error repeatedly.
2024-06-11 14:10:42.740606 Whoops ! Failed to send message (Cannot resolve hostname)
2024-06-11 14:10:42.740701 -> Cannot determine IP address of message recipient 127.0.0.1,
2024-06-11 14:10:42.740708 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
2024-06-11 14:10:42.740713 -> 1st line: 'xymondboard fields=hostname,testname,color,flags,lastchange,logtime,validtiacktime,disabletime,sender,cookie,line1,acklist '
2024-06-11 14:10:42.740735 xymond status-board not available, code 2
2024-06-11 14:10:42.740740 Failed to load current Xymon status, aborting page-update
I'm not sure how relevant this is but, I've used bb to connect to both local host (127.0.0.1) and the actual IP address and if I pass hostinfo option, I get a list of hosts the same as the web site shows. If I pass the option config (/usr/lib/xymon/server/bb 127.0.0.1 'config') there is a 15 second delay and then a "Whoops ! Failed to send message (timeout)" error.
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Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
RESOLVED: After all that cleanup in the prior email, I went down a level to /etc and did the same grep. I found /etc/defaults/xymon-client and it had reference to 10.118.15.13 - I removed that and now things are working perfectly.
On Tue, Jun 11, 2024 at 12:36?PM Jerry Shenk <jerryshenk at gmail.com> wrote:
Here's a bit more info. In the original email, I quoted a part of the log that indicated that communication was blocked to 127.0.0.1 and 10.118.15.13. 127.0.0.1 is obviously localhost and that makes sense. 10.118.15.13 is one of the test hosts that I was monitoring. There should be no attempts to communicate with that host over port 1984 but, it seems like that is what is failing. So, I removed all reference to 10.118.15.13 from all the cfg files. Then I went to /usr/lib/xymon and did "grep -R 10.118.15.13 *" and didn't find anything. Well, originally I did find references in log directories and tmp directories that I cleaned out. With the xymon daemon stopped (service xymon stop), I ran that grep again and got nothing. Then, I started the xymon daemon up, did the grep and immediately there were references to 10.118.15.13. Where else could xymon be picking up this IP address?
this is the result of "grep -R 10.118.15.13 from /var/lib/xymon":
client/logs/xymonclient.log:2024-06-11 18:20:51.742811 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
client/logs/rrd-status.log:2024-06-11 18:20:53.518567 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
client/logs/alert.log:2024-06-11 18:20:53.518402 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
client/logs/rrd-data.log:2024-06-11 18:20:53.526419 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
client/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/0 Jun 11 14:43 (10.118.15.13)
client/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/1 Jun 11 14:43 (10.118.15.13)
client/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/2 Jun 11 14:44 (10.118.15.13)
client/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/3 Jun 11 14:44 (10.118.15.13)
client/tmp/msg.ma-mrtgmon.txt.14273:tcp 0 1 10.100.10.219:46176 10.118.15.13:1984 SYN_SENT
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61061 SYN_RECV
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:22 10.118.15.13:42294 ESTABLISHED
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:22 10.118.15.13:42238 ESTABLISHED
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:60972 TIME_WAIT
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61034 TIME_WAIT
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61033 TIME_WAIT
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61035 FIN_WAIT2
client/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:60971 TIME_WAIT
server/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/0 Jun 11 14:43 (10.118.15.13)
server/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/1 Jun 11 14:43 (10.118.15.13)
server/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/2 Jun 11 14:44 (10.118.15.13)
server/tmp/msg.ma-mrtgmon.txt.14273:monitor pts/3 Jun 11 14:44 (10.118.15.13)
server/tmp/msg.ma-mrtgmon.txt.14273:tcp 0 1 10.100.10.219:46176 10.118.15.13:1984 SYN_SENT
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61061 SYN_RECV
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:22 10.118.15.13:42294 ESTABLISHED
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:22 10.118.15.13:42238 ESTABLISHED
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:60972 TIME_WAIT
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61034 TIME_WAIT
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61033 TIME_WAIT
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:61035 FIN_WAIT2
server/tmp/msg.ma-mrtgmon.txt.14273:tcp6 0 0 10.100.10.219:80 <http://10.100.10.219/> 10.118.15.13:60971 TIME_WAIT
root at ma-mrtgmon:/usr/lib/xymon#
On Tue, Jun 11, 2024 at 11:11?AM Jerry Shenk <jerryshenk at gmail.com> wrote:
yes, it's a new installation and that is exactly what it sounds like. The error says "Cannot determine IP address of message recipient (127.0.0.1)". How can that be?....that's the localhost and, that's the only xymon computer. I can ping 127.0.0.1 and connect to port 1984 and, I can even connect using bb and pull hostinfo (/usr/lib/xymon/server/bb --debug 10.100.10.219 hostinfo). That command also works using 127.0.0.1 and ma-mrtgmon (the name of the xymon server).
On Tue, Jun 11, 2024 at 12:07?PM Josh Luthman < josh at imaginenetworksllc.com> wrote:
Is this a new installation?
Sounds like your client is trying to send it to a name that it can not resolve.
On Tue, Jun 11, 2024 at 10:58?AM Jerry Shenk <jerryshenk at gmail.com> wrote:
I'm installing a new Xymon system on Ubunto 24 LTS. Things seem like they are running but, the only host any "dots" is the xymon host itself. When I add other hosts to the hosts.cfg file, they show up but only have a dash instead of the green, yellow, or red dot.
If I tail /var/log/xymon/xymongen.log, I get the following error repeatedly.
2024-06-11 14:10:42.740606 Whoops ! Failed to send message (Cannot resolve hostname)
2024-06-11 14:10:42.740701 -> Cannot determine IP address of message recipient 127.0.0.1,
2024-06-11 14:10:42.740708 -> Recipient '127.0.0.1, 10.118.15.13', timeout 15
2024-06-11 14:10:42.740713 -> 1st line: 'xymondboard fields=hostname,testname,color,flags,lastchange,logtime,validtiacktime,disabletime,sender,cookie,line1,acklist '
2024-06-11 14:10:42.740735 xymond status-board not available, code 2
2024-06-11 14:10:42.740740 Failed to load current Xymon status, aborting page-update
I'm not sure how relevant this is but, I've used bb to connect to both local host (127.0.0.1) and the actual IP address and if I pass hostinfo option, I get a list of hosts the same as the web site shows. If I pass the option config (/usr/lib/xymon/server/bb 127.0.0.1 'config') there is a 15 second delay and then a "Whoops ! Failed to send message (timeout)" error.
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Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
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