Josh Luthman wrote:
I'm familiar with an educational organization that uses Big Brother (Quest) and has not been pleased with their support at all, to say the least.
Josh, that really sucks. If you pass along their details I'll see if I can help. Even though I'm no longer with Quest, I don't like that a user isn't happy with their support. Feel free to contact me offline - email is in the footer.
Of course, that was probably one of the biggest issues we had; that we never heard about stuff like this when it happened.
This list has provided excellent support for me using Xymon. Didn't even cost beer money, it was simply offered.
That's what lists are for :)
Sean MacGuire sean at maclawran.ca
Key West +1 305 390 0888 The best way to predict the future is to invent it. - Alan Kay