BBWIN MSG Ignore rule problem

HI all,

We recently started running BBWIN on several machines. The client is set to run in local mode and I have configured a series of ignore rules in the config file. I copied the example and edited it. Below is one of several:

<ignore logfile="Application" eventide="1711" />

Despite the ignore rule above, it is still setting the msg test to red.

red application: error - 2007/07/19 09:24:14 - gv_vserver (1711) - WINDOM\psitacct "Line device call cc_MakeCall, failed on Channel 15, Error:- Error reason = 10f - Can not accept event in current state."

Any ideas on what I have done wrong or is their a bug in BBWIN?

Thanks,

Bruce

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