Hi there,
Not sure if this is the right place to be sending this as I've only just subscribed and the emails dont quite say exactly where to email but here goes.
We have just upgraded from bb after 5 years or so to hobbit and we're not looking back. We have some servers that have to be rebooted on a daily basis due to some of the poorly written software (not by us) that runs on them. I have tred using the DOWNTIME= option on the BB hosts but it only seems to ignore the net tests like http, conn etc. The server still has the bb client installed on it so when the server comes back up the bb client starts before some of the monitored services start and therefore marks them red and we get paged on them.
Given our worldwide customer base we still want to know about the issues 24x7 except for the 10 mins or so when it reboots. BB used to have the option of putting in something like !host:time:email and it wouldnt page at that particular time for that hosts. Just wondering if someone can suggest the best way to work around this.
We have one alert that goes out via email and then to sortof a mailing list, and then another line that does email-to-pager. I was thinking something along the lines of what I have below although I am not sure about the TIME statement if you can have comma separated values, ,if you can pass midnight such as TIME=*:0910:0900
There is only 4 hosts currently that reboot, one at midnight, two at 9am, one at 8:30am
If someone could possible give me a hand it and point me in the right direction it would be greatly appreciated
Cheers
Allan
#extract of hobbit-alerts.cfg
$NPSERV=cpu,disk,msgs
HOST=host1.domain.com MAIL emailalret at domain.com COLOR=red,purple REPEAT=15 RECOVERED TIME=*:0010:0000 MAIL email at pageraddress.com COLOR=red,purple REPEAT=15 FORMAT=SMS EXSERVICE=$NPSERV TIME=*:0010:0000 STOP
HOST=host2.domain.com MAIL emailalret at domain.com COLOR=red,purple REPEAT=15 RECOVERED TIME=*:0000:0900,*:0910:0000 MAIL email at pageraddress.com COLOR=red,purple REPEAT=15 FORMAT=SMS EXSERVICE=$NPSERV TIME=*:0000:0900,*:0910:0000 STOP
HOST=* MAIL emailalret at domain.com REPEAT=15 COLOR=red,purple RECOVERED MAIL email at pageraddress.com FORMAT=SMS REPEAT=15 COLOR=red,purple EXSERVICE=$NPSERV