Belatedly - what I'm thinking about is how to get metrics reports, over the organization, for example "average time to ack yellows" or "time from ack to resolution"
I see that the data about color changes is in $XYMONHOME/data/hist stored by host-test , and the data about acks is in $XYMONHOME/log/acknowledge.log so I'm thinking we can put that together with splunk.
Alternately, the board knows about color and acktime, so it's possible to get realtime stats as below ("this alert has been yellow for N minutes") but there's nothing to put that together over time, which is why I'm thinking splunk
It would be great if xymon's built-in reports knew about "ACK". we've very ack-driven around here
On Wed, Nov 13, 2013 at 9:50 AM, <john.r.rothlisberger at accenture.com> wrote:
I do this in an alert script:
ACTIVE=
/home/xymon/server/bin/xymon 0 "xymondlog $BBHOSTSVC"|head -1|awk -F\| '{print"@"$5}'|xargs date -dNOW=
date '+%s'ALERTACTIVE=
/home/xymon/server/bin/xymon 0 "xymondlog $BBHOSTSVC"|head -1|awk -F\| '{print $5}'ACTIVECOLOR=
/home/xymon/server/bin/xymon 0 "xymondlog $BBHOSTSVC"|head -1|awk -F\| '{print $3}'ALERTDIFF=
expr $NOW - $ALERTACTIVEALERTTIME=
echo - | awk -v S=$ALERTDIFF '{printf "%d hours %d minutes",S/(60*60),S%(60*60)/60}'Which, eventually shows up like this in our email alert:
Alert Active Since: Tue Nov 12 11:28:52 CST 2013 (Duration of Alert 4 hours 1 minutes)
You could use the same logic to get what you want.
Thanks,
John
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John Rothlisberger
IT Strategy, Infrastructure & Security - Technology Growth Platform
TGP for Business Process Outsourcing
Accenture
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*From:* Xymon [mailto:xymon-bounces at xymon.com] *On Behalf Of *Betsy Schwartz *Sent:* Wednesday, November 13, 2013 8:20 AM *To:* xymon at xymon.com *Subject:* [Xymon] Metrics reports on red/yellow duration? Unacked? Splunk?
My grand-boss is looking to set some standards for how long we let reds and yellows go un-ACKed
and un-resolved. There's a built in report but it seems to summarize total time red /yellow and what we're really interested in is how long it's taking us to respond.
Has anyone done anything with this?
I'm wondering if feeding the acklogs into splunk would let us work something up. And/or thinking about just trying to scrape this off the board.
Thoughts and code snippets welcome
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