ACK! So, if what do we do if we want to get Emails for yellow alerts, and pages for red alerts and not get repeat pages every x minutes? It seems that a red alert is usually pretty important, and we want to know about it immediately, instead of waiting until the repeat time expires (which we set to 30d per a previous recommendation).
I would expect that a change in the state of a test would reset the REPEAT counter.
On Tue, Nov 01, 2005 at 10:25:12PM +0100, Henrik Stoerner wrote: I've been trying to re-create this problem, but I do get the alerts I expect to get.
One thing that might confuse some people: The REPEAT setting counts "across colors". E.g. if you have REPEAT=30 (the default, 30 minutes between alerts), and the sequence of events goes like
22:05 Test goes yellow - alert (yellow) is sent 22:35 Test still yellow - repeat alert (yellow) is sent 22:45 Test goes red. No alert is sent because it is only 10 minutes since the last alert went out. 23:05 Test still red - now an alert (red) is sent.
Henrik
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