Jean, based on your answers it sounds like you could have multiple issues going on.? For the moment we'll assume your Server is setup correctly.? Here's what I would check.
Xymon Clients send their data to the Xymon Server on port 1984. Are you sure that port is open through your network firewalls between the Client and the Server?? I like to use *nmap* for testing ports.? Here's the command you'd run on the Client to see if it can see the Server.? Obviously change the IP to your Server's IP or hostname.? If the Client sees port 1984 open on the Server then we can rule out a network blockage.? It may say port 1984 is associated with bigbrother, which is normal. *nmap -PNp 1984 192.168.1.5*
The Server's name or IP must be configured on each Client config so the Client knows where to send it's data. ? On your Ubuntu Client check */etc/default/xymon-client*? (this is the config file that defines the Server IP or name. You can also define any Client hostname you want so that it matches what you have defined in the Server?s hosts.cfg file)? Also check */var/run/xymon/bbdisp-runtime.cfg* (this is the currently running setting the client is using. if the Server IP or name is wrong then fix it)
Thank You, Systems Admin I/O Network Administration support at ionetworkadmin.com https://www.ionetworkadmin.com
On 4/14/20 6:39 AM, Hyppolite, Jean wrote:
Hello,
The answers to the questions you asked are below. Thank you for your response. Please let me know if you need any more information
*Issue 2.*? First we need to determine what sort of issue it is.? Server, Client, or Network.
- Does the Server successfully receive any other Client's data? It looks like clienlog, conn, info and trends data is received. Other columns don?t exist
- Are the Client systems remote or local on the Server's IP network? Local. But different subnets and Remote
- What OS are the new Client systems? CENTOS 6.9 and Ubuntu 16.04LTS
- How did you install the 'xymon-client' on the new Client systems? Using yum install -y xymon-client.x86_64 and apt-get install xymon-client
- When you installed the 'xymon-client' were you at a console, SSH'd in, or in a GUI? SSH
Thanks
Jean
*From:*IO Support <support at ionetworkadmin.com> *Sent:* Monday, April 13, 2020 4:54 PM *To:* Hyppolite, Jean <Jean.Hyppolite at umm.edu>; xymon at xymon.com *Subject:* Re: [Xymon] [External] Xymon configs
*CAUTION: *This message originated from a non UMMS, SOM, or FPI email system. Hover over any links before clicking and use caution opening attachments.
*Issue 1.*? Credentials for Xymon Server's administrative web pages is controlled by the web server software that's running on your Xymon Server box.? I use Apache.? To accomplish your requirement you first need to configure your web server to look for .htaccess and .htpasswd files.? If those files exist then it requires a user/pass to be entered in order for the folder to be accessible.? Creating those files is easy, and defining the credentials is also easy if you just need to make it private for yourself with a single user/pass.? But if you want to do more than a few users you're gonna want to step up to a more dynamic method of controlling the credentials because it can quickly get out of hand.? The result is that you can make some content 'public' and some 'private' because the content lives in password protected folders on your server.
Email me privately and I can assist you if you want.
*Issue 2.*? First we need to determine what sort of issue it is.? Server, Client, or Network.
- Does the Server successfully receive any other Client's data?
- Are the Client systems remote or local on the Server's IP network?
- What OS are the new Client systems?
- How did you install the 'xymon-client' on the new Client systems?
- When you installed the 'xymon-client' were you at a console, SSH'd in, or in a GUI?
Your answers to these questions will point us to a resolution.
Thank You, Systems Admin I/O Network Administration support at ionetworkadmin.com <mailto:support at ionetworkadmin.com> https://www.ionetworkadmin.com
On 4/13/20 2:20 PM, Hyppolite, Jean wrote:
I looked in the Ghost Clients page and there's nothing there(empty). The hostname on the client and server match. Any idea what else may be happening? thanks Jean -----Original Message----- From: Scott Birl<scott.birl at temple.edu> <mailto:scott.birl at temple.edu> Sent: Friday, April 10, 2020 10:38 AM To:xymon at xymon.com <mailto:xymon at xymon.com> Subject: RE: [External] [Xymon] Xymon configs CAUTION: This message originated from a non UMMS, SOM, or FPI email system. Hover over any links before clicking and use caution opening attachments. ??? From: Xymon<xymon-bounces at xymon.com> <mailto:xymon-bounces at xymon.com> On Behalf Of Jean Hyppolite ??? Sent: Friday, April 10, 2020 09:32 AM ??? To:xymon at xymon.com <mailto:xymon at xymon.com> ??? Subject: [External] [Xymon] Xymon configs ??? Hello, ??? 1. How can I configure a username and password for the administrative section of xymon. Eg. Having a username and password required to enable/disable alerts? ??? 2. Currently only clientlog, conn,info and trends are showing as monitored for my linux clients. How can I have cpu,memory and disk show in the columns? ??? Can you assist ---- [1] Configuring a user/pass for a website is part of the webserver's job, and has nothing to do with Xymon. [2] Assuming that you have the Xymon client installed on those machines that you wish to monitor, are configured correctly, they should be sending data back. ??? One area you can check on your Xymon website is the "Ghost Clients" page ( /xymon-cgi/ghostlist.sh ) to see if the clients are reporting back with a short hostname -vs- FQDN. HTH This e-mail and any accompanying attachments may be privileged, confidential, contain protected health information about an identified patient or be otherwise protected from disclosure. State and federal law protect the confidentiality of this information. If the reader of this message is not the intended recipient; you are prohibited from using, disclosing, reproducing or distributing this information; you should immediately notify the sender by telephone or e-mail and delete this e-mail. _______________________________________________ Xymon mailing list Xymon at xymon.com <mailto:Xymon at xymon.com> http://lists.xymon.com/mailman/listinfo/xymonThis e-mail and any accompanying attachments may be privileged, confidential, contain protected health information about an identified patient or be otherwise protected from disclosure. State and federal law protect the confidentiality of this information. If the reader of this message is not the intended recipient; you are prohibited from using, disclosing, reproducing or distributing this information; you should immediately notify the sender by telephone or e-mail and delete this e-mail.