25 Jan
2005
25 Jan
'05
12:10 a.m.
On Mon, 2005-01-24 at 17:07 -0700, Charles Jones wrote:
Would it be possible, when the status of something goes Red, to have the code printed somewhere on the status page, so that one could use the "Acknowledge alert" option and copy/paste it in, rather than having to get the incident code from email/pager? If we wanted to be really spiffy the acknowledge alert could even have a dropdown/list of current alerts so you wouldn't even have to type it :)
Then you wouldn't know that the person who was supposed to be notified really was... Making them copy it off a pager is a cheap "2-factor" authentication....
-- Daniel J McDonald, CCIE # 2495, CNX Austin Energy
dan.mcdonald at austinenergy.com