I've setup a Hobbit 4.1.2 instance and have been getting emails from it that have HTML tags in them, but aren't recognized by either MS Outlook or Mozilla Thunderbird as an HTML-email. So, either hobbit isn't properly setting the header on the mails it sends, or something about the alert output is causing the problem.
The alert below is an example of how the emails I'm getting look, with bare HTML tags in the message. The alert text itself is from the "bb-roracle.ksh" script which checks the health of an Oracle database. I have sanitized the alert text to remove any private information but otherwise is the same text that I received.
-----Original Message----- From: hobbit at mydomain.com [mailto:hobbit at mydomain.com] Sent: Friday, October 28, 2005 1:11 PM To: jonescr at cisco.com Subject: Hobbit [70835] oradb5.mydomain.com:oradb CRITICAL (RED)
red Fri Oct 28 12:03:27 MST 2005 </pre>
<br><br><FONT SIZE=+2><b>Process Check</b></FONT> (MYDB)<hr> <br> &green Database MYDB UP processes: ckpt dbw0 lgwr pmon reco smon <br>
<br><br><FONT SIZE=+2><b>Database Checks</b></FONT> (MYDB)<hr> &green Database check: MYDB is up
<br><br><FONT SIZE=+2><b>User Count Check</b></FONT> (MYDB)<hr> Oracle Users in MYDB: 6
<br><br><FONT SIZE=+2><b>User Check</b></FONT> (MREDW)<hr> <pre> username osuser machine term
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWNDB1 oracle oradb5.mydomain unknown DB1 oracle oradb5.mydomain unknown BB bb oradb5 DB1 oracle oradb5.mydomain unknown DB1 oracle oradb5.mydomain unknown 11 rows selected. </pre>
<br><br><FONT SIZE=+2><b>Tablespace Check</b></FONT> (MYDB)<hr> <br> &green Tablespace MYDB:TEST totals 3000.0Mb and is <B>26%</B> used. <br> &green Tablespace MYDB:UNDO totals 1000.0Mb and is <B>52%</B> used. <br> &green Tablespace MYDB:TABLE1 totals 5000.0Mb and is <B>44%</B> used. <br> &green Tablespace MYDB:TEMP totals 13000.0Mb and is <B>0%</B> used. <br> &green Tablespace MYDB:SYSTEM totals 1000.0Mb and is <B>14%</B> used. <br> &green Tablespace MYDB:TABLE2 totals 2000.0Mb and is <B>9%</B> used. <br> &green Tablespace MYDB:TABLE3 totals 11218.0Mb and is <B>81%</B> used. <br> &green Tablespace MYDB:TABLE4 totals 4000.0Mb and is <B>29%</B> used. <br> &green Tablespace MYDB:TABLE5 totals 1000.0Mb and is <B>39%</B> used. <br> &green Tablespace MYDB:TABLE6 totals 10000.0Mb and is <B>0%</B> used. <br> &green Tablespace MYDB:TABLE7 totals 12825.0Mb and is <B>89%</B> used. <br> &green Tablespace MYDB:TABLE8 totals 5230.0Mb and is <B>72%</B> used. <br><I> &green Total Tablespace including Temp: <B>69273</B>Mb</I>
<br><br><FONT SIZE=+2><b>Extent Check</b></FONT> (MYDB)<hr> <br> &green No objects are exceeding 60%. Extent test ok. <br> &clear Shadow check: Disabled <br> &clear Pin Hit Ratio check: Disabled <br> &clear Sql Area Hit Ratio check: Disabled <br> &clear Block Buffer Hit Ratio check: Disabled
<br><br><FONT SIZE=+2><b>Shared Memory Check</b></FONT> (MYDB)<hr> <br> &green Database MYDB: No Request Failures. <br><br> Free Space is 1311K, AVG Free Space is 328K, Used Space is 0K, AVG Used Space is 0K. <br> &clear RollBack check: Disabled <br> &clear Invalid Object check: Disabled
<br><br><FONT SIZE=+2><b>Deadlock Check</b></FONT> (MYDB)<hr> <br> &red <B><U><FONT COLOR=RED>SID 0</FONT></U></B> Blocker 1 Requester 2. <br> &red <B><U><FONT COLOR=RED>SID 3</FONT></U></B> Blocker 4 Requester 5.
<br><br><FONT SIZE=+2><b>Process Check</b></FONT> (MYDB2)<hr> <br> &green Database MYDB2 UP processes: ckpt dbw0 lgwr pmon reco smon <br>
<br><br><FONT SIZE=+2><b>Database Checks</b></FONT> (MYDB2)<hr> &green Database check: MYDB2 is up
<br><br><FONT SIZE=+2><b>User Count Check</b></FONT> (MYDB2)<hr> Oracle Users in MYDB2: 0
<br><br><FONT SIZE=+2><b>User Check</b></FONT> (MYDB2)<hr> <pre> username osuser machine term
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWNBB bb oradb5 7 rows selected. </pre> <br> &clear Tablespace check: Disabled
<br><br><FONT SIZE=+2><b>Extent Check</b></FONT> (MYDB2)<hr> <br> &green No objects are exceeding 60%. Extent test ok. <br> &clear Shadow check: Disabled <br> &clear Pin Hit Ratio check: Disabled <br> &clear Sql Area Hit Ratio check: Disabled <br> &clear Block Buffer Hit Ratio check: Disabled
<br><br><FONT SIZE=+2><b>Shared Memory Check</b></FONT> (MYDB2)<hr> <br> &green Database MYDB2: No Request Failures. <br><br> Free Space is 1054K, AVG Free Space is 88K, Used Space is 0K, AVG Used Space is 0K. <br> &clear RollBack check: Disabled <br> &clear Invalid Object check: Disabled
<br><br><FONT SIZE=+2><b>Deadlock Check</b></FONT> (MYDB2)<hr> <br> &green Database MYDB2: No deadlocks detected.
<br><br><FONT SIZE=+2><b>Process Check</b></FONT> (MYDB3)<hr> <br> &green Database MYDB3 UP processes: ckpt dbw0 lgwr pmon reco smon <br>
<br><br><FONT SIZE=+2><b>Database Checks</b></FONT> (MYDB3)<hr> &green Database check: MYDB3 is up
<br><br><FONT SIZE=+2><b>User Count Check</b></FONT> (MYDB3)<hr> Oracle Users in MYDB3: 0
<br><br><FONT SIZE=+2><b>User Check</b></FONT> (MYDB3)<hr> <pre> username osuser machine term
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWN
oracle oradb5 UNKNOWNSYS bb oradb5 7 rows selected. </pre> <br> &clear Tablespace check: Disabled
<br><br><FONT SIZE=+2><b>Extent Check</b></FONT> (MYDB3)<hr> <br> &green No objects are exceeding 60%. Extent test ok. <br> &clear Shadow check: Disabled <br> &clear Pin Hit Ratio check: Disabled <br> &clear Sql Area Hit Ratio check: Disabled <br> &clear Block Buffer Hit Ratio check: Disabled
<br><br><FONT SIZE=+2><b>Shared Memory Check</b></FONT> (MYDB3)<hr> <br> &green Database MYDB3: No Request Failures. <br><br> Free Space is 1311K, AVG Free Space is 328K, Used Space is 0K, AVG Used Space is 0K. <br> &clear RollBack check: Disabled <br> &clear Invalid Object check: Disabled
<br><br><FONT SIZE=+2><b>Deadlock Check</b></FONT> (MYDB3)<hr> <br> &green Database MYDB3: No deadlocks detected.
<br><br><center><hr>bb-roracle.ksh <b>Version:</b> 2.06</center> See http://hobbit.mydomain.com/hobbit-cgi/bb-hostsvc.sh?HOSTSVC=oradb5,mydom ain,com.oradb