No, I didn't see that email come through, thanks. There are no rules above it. I'll have to try testing things.
---Eric
-----Original Message----- From: Trent Melcher [mailto:trent.melcher at sitel.com] Sent: Friday, September 28, 2007 10:14 To: hobbit at hswn.dk Subject: RE: [hobbit] Weird Alerting behavior...bug or expected??
Did you test your configuration as suggested in this reply ?
http://www.hswn.dk/hobbiton/2007/09/msg00333.html
Trent
From: Eric Meddaugh [mailto:etmsys at rit.edu] Sent: Friday, September 28, 2007 7:14 AM To: hobbit at hswn.dk Subject: RE: [hobbit] Weird Alerting behavior...bug or expected??
Just checking to see again if anyone has experienced this issue/problem??? I haven't seen anything about it.
Thanks.
---Eric
From: Eric Meddaugh [mailto:etmsys at rit.edu] Sent: Monday, September 24, 2007 09:18 To: hobbit at hswn.dk Subject: [hobbit] Weird Alerting behavior...bug or expected??
We have the following the the Alerts file:
on-call page
$TSSSYS_ONCALL_DAY=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=10 TIME=W:0800:1700 RECOVERED $TSSSYS_ONCALL_OFF=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=20 TIME=W:1700:0800 RECOVERED $TSSSYS_ONCALL_END=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=20 TIME=06:*:* RECOVERED
$DUPING=%(mxgate)
HOST=$DUPING SERVICE=conn $TSSSYS_ONCALL_DAY $TSSSYS_ONCALL_OFF $TSSSYS_ONCALL_END
We had a host (mxgate03) go down at 3:15am, it sent 1 initial page, but no follow ups. No repeats. Does Monday from 12am-8am fall in a "limbo" timeframe where the 2nd rule does not apply since it's not a Weekday after 5pm, but before 8am??? The host was down for over 3 hours without any follow up pages.
Do I need a rule similar to:
$TSSSYS_ONCALL_MON=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=10 TIME=1:0000:0800 RECOVERED
The different rules are suppose to repeat 10 minute during business hours, and 20 minutes off-hours.
Any ideas? Is this a bug or expected behavior?
Thanks.
---Eric
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