Not that I am jumping on the bandwagon, but Henrick's work on this project shows true dedication to great software. I can tell you hundred of stories about commmercial support verses open source support - you always win when you talk to people that have a genuine interest in fixing your problem (and that is not the commercial side)
Great work!!
Chris
--On July 14, 2005 9:10:53 AM +0800 Vernon Everett <v.everett at afgonline.com.au> wrote:
| Ladies and Gentlemen of the list | | | | I would like to take a moment to publicly thank Henrik for his time. | | | | Not only did Henrik write an amazing tool, but he released it as open | | source, allowing all of us to benefit from his effort. | | Henrik didn't ask for anything in return. | | | | I work for a financial company. Their philosophy is, if it's free, it | | must be worth exactly what we paid for it. | | I proved them wrong. I showed them Hobbit is fantastic application which | | has, in the past 3 months, proven itself over and over. | | | | But then at the end of last month, Hobbit had a serious problem. My | | colleagues laughed. | | "You running open source. Let's see where you get your support from." | | | | I mailed this list, and Henrik jumped into action. | | We discussed it on the list for a while, then took it offline. | | Later, we were joined offline by Stefan Loos. | | Henrik wrote new versions. Inserted more logging. Analysed data we sent | | him. Debugged his code. Wrote new versions again. | | We did rebuilds, monitored problems, gathered logs, collected data, and | | made it all available to Henrik. | | Eventually, Henrik mailed us a final new hobbitd.c and asked us to | | rebuild the application. | | | | Touch wood, but so far (48 hours later) everything looks good. | | | | People, Henrik worked hard on this bug. 12 days, for no reward. | | He had no problem with his Hobbit, and no incentive to fix ours, except | | for a commitment to the open source community, and to us. | | We are not entitled to Henrik's software, bug fixes, support, time or | | advice. | | It is something Henrik gives us of his own free will, and for that I am | | most grateful. | | | | Henrik, thank-you. | | | | Regards | | Vernon | | | | _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ | _ | | | | NOTICE: This message and any attachments are confidential and may contain | copyright material | | of Australian Finance Group Limited or a third party. It is intended | solely for the purpose of the | | addressee and any other named recipient. If you are not the intended | recipient, any use, | | distribution, disclosure or copying of this message is strictly | prohibited. The confidentiality attached | | to this message is not waived or lost by reason of the mistaken | transmission or delivery to any | | unintended party. If you have received this message in error, please | notify the author immediately or | | contact Australian Finance Group on +61 8 9420 7888. | | | | To unsubscribe from the hobbit list, send an e-mail to | hobbit-unsubscribe at hswn.dk | | |