[hobbit] Some thoughts about alerts, acks and escalations

Henrik Stoerner wrote:

I'm beginning to look at the issue of escalating alerts.

Does that sound like it would be useful?

I like this feature and wouldn't mind having it, for many of the same reasons already echoed by others on the list.

Just so I understand, though, an ack by a person only prevents alerts from being sent out to other in their same level. Some one above or below still gets them, unless they ack the alert themselves?

Say a level 1 guy acks the alert. It still goes to 0 & 2, right? Or would it just go to 2 and no longer to 0?

Tom