2 Oct
2007
2 Oct
'07
3:49 p.m.
I've noticed that when you ACK an alert from anywhere other than the Critical Systems page, the ACK doesn't carry over, and you have to ACK it again from there. We have trained our Operations group to use the C.S. page, so we sometimes get alerted from them about stuff we have already ack'ed. Also, acking from the C.S. page doesn't stop the alerts from being sent out.
Is there any way to tie these two systems together, perhaps for this upcoming release? Or is there a reason they are separate?