Good day I have a test that determines I a remote web service is responding. The webservice is managed by someone outside of my environment. The test fails a couple of times during the day, manual tests confirm that the xymon test is ok. The webservice will fail for maybe 30 to 60 minutes then will restore. If the Xymon test runs while the service is unavailable, I will receive a alert and by the time I can investigate all is ok. I added the DURATION>30 or DURATION>1h to the alerts.cnf to only send me alerts if the service has been down for a period of time, but I still receive the alert as soon as Xymon detects the problem. Is there another way to delay alerts or do I have some error in my configs? My alerts.cfg ============== PAGE=%prod SERVICE=institution,wsdl MAIL cellno-xymon at sms.domain.co.za DURATION>1h REPEAT 30m COLOR=red FORMAT=SMS SCRIPT /usr/lib/xymon/server/ext/smsplus.sh cell-xymon at sms.domain.co.za DURATION>1h REPEAT 30m COLOR=red Set debug option in tasks.cfg CMD xymond_channel --channel=page --log=$XYMONSERVERLOGS/alert.log xymond_alert --checkpoint-file=$XYMONTMP/alert.chk --checkpoint-interval=600 –debug Alert.log ======= 10687 2013-03-07 09:29:30 xymond_alert: Got message 237 @@page#237/ domain.co.za|1362641370.822859|196.14.77.34|domain.co.za |wsdl|196.14.77.34|1362643170|red|green|1362641370|prod|555815|linux|linux|| 10687 2013-03-07 09:29:30 startpos 2171, fillpos 2171, endpos -1 10687 2013-03-07 09:29:30 Got page message from domain.co.za:wsdl 10687 2013-03-07 09:29:30 Alert status changed from 0 to 1 10687 2013-03-07 09:29:30 Found a first matching rule 10687 2013-03-07 09:29:30 No more secondary matching rule 10687 2013-03-07 09:29:30 No files modified, skipping reload of /usr/lib/xymon/server/etc/alerts.cfg 10687 2013-03-07 09:29:30 No files modified, skipping reload of /usr/lib/xymon/server/etc/holidays.cfg 10687 2013-03-07 09:29:30 Found a first matching rule 10687 2013-03-07 09:29:30 No more secondary matching rule 10687 2013-03-07 09:29:30 Found a first matching rule 10687 2013-03-07 09:29:30 1 alerts to go 12977 2013-03-07 09:29:30 send_alert domain.co.za:wsdl state 0 12977 2013-03-07 09:29:30 Found a first matching rule 12977 2013-03-07 09:29:30 repeat domain.co.za|wsdl|mail| operations at domain.co.za at 0 12977 2013-03-07 09:29:30 Alert for domain.co.za:wsdl to operations at domain.co.za 10687 2013-03-07 09:29:30 Found a first matching rule 10687 2013-03-07 09:29:30 No more secondary matching rule 10687 2013-03-07 09:29:30 Want msg 238, startpos 2171, fillpos 2171, endpos -1, usedbytes=0, bufleft=264068 12977 2013-03-07 09:29:30 repeat domain.co.za|wsdl|mail|REPEAT at 0 12977 2013-03-07 09:29:30 Alert for domain.co.za:wsdl to REPEAT 12977 2013-03-07 09:29:30 repeat domain.co.za|wsdl|mail|30m at 0 12977 2013-03-07 09:29:30 Alert for domain.co.za:wsdl to 30m 12977 2013-03-07 09:29:30 repeat domain.co.za|wsdl|mail| cellno-xymon at sms.conclude.co.za at 0 12977 2013-03-07 09:29:30 Alert for domain.co.za:wsdl to cellno-xymon at sms.conclude.co.za 12977 2013-03-07 09:29:30 repeat domain.co.za|wsdl|mail|REPEAT at 0 12977 2013-03-07 09:29:30 Alert for domain.co.za:wsdl to REPEAT 12977 2013-03-07 09:29:30 repeat domain.co.za|wsdl|mail|30m at 0 12977 2013-03-07 09:29:30 Alert for domain.co.za:wsdl to 30m 12977 2013-03-07 09:29:30 repeat domain.co.za|wsdl|script| cellno-xymon at sms.conclude.co.za at 0 12977 2013-03-07 09:29:30 Alert for domain.co.za:wsdl to cellno-xymon at sms.conclude.co.za 12977 2013-03-07 09:29:30 repeat domain.co.za|wsdl|script|REPEAT at 0 12977 2013-03-07 09:29:30 Alert for domain.co.za:wsdl to REPEAT 12977 2013-03-07 09:29:30 repeat domain.co.za|wsdl|script|30m at 0 12977 2013-03-07 09:29:30 Alert for domain.co.za:wsdl to 30m 12977 2013-03-07 09:29:30 No more secondary matching rule Kind Regards, Chris Pretorius Systems Administrator [image: logo small] *Your market gateway* * * Southdowns Office Park, Block B 2nd Floor SF02, Cnr John Vorster Drive & Karee Street, Highveld, Centurion Tel: 012 684 6600 [image: dot red] Fax: 012 684 6629 [image: dot red] Email: chris.pretorius at signio.co.za [image: dot red] Web: www.signio.co.za [image: 3] This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify us via email : support at signio.co.za . Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Finally, the recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. Signio (PTY) LTD, Reg Nr: 2003/001508/07