Not a solution, but to make sure an email is send when the SMS should be sent as well: copy the SMS-rule below the original rule and change the SCRIPT to a MAIL command. So if it is a TIME-related issue, the email would not be send as well. So:

$SMS_SUPPORT=SCRIPT /Hobbit/server/ext/pg/smsalert support FORMAT=SMS REPEAT=30 TIME=W:0800:0900,W:1700:2300,60:0800:2300 DURATION>5 RECOVERED NOTICE $TST_SMS_SUPPORT=MAIL mailtest at address FORMAT=SMS REPEAT=30 TIME=W:0800:0900,W:1700:2300,60:0800:2300 DURATION>5 RECOVERED NOTICE

PAGE=<page> $ALERT_COLORS $SMS_SUPPORT $TST_SMS_SUPPORT

Peter

2006/11/7, Eric van de Meerakker <eric-list-1 at softlution.com>:

Hello,

I'm still having problems with alert configuration in Hobbit. I've configured notifications as follows:

...

On which colors should we alert?

$ALERT_COLORS=COLOR=purple,red

Mail rule

$MAIL_BEHEER=MAIL beheer at softlution.com FORMAT=TEXT REPEAT=10069920 RECOVERED NOTICE

SMS rule

$SMS_SUPPORT=SCRIPT /Hobbit/server/ext/pg/smsalert support FORMAT=SMS REPEAT=30 TIME=W:0800:0900,W:1700:2300,60:0800:2300 DURATION>5 RECOVERED NOTICE

PAGE=<page> $ALERT_COLORS $SMS_SUPPORT

HOST=%.* $ALERT_COLORS $MAIL_BEHEER

hobbitd_alert --dumpconfig and hobbitd_alert --test seem to think this configuration is fine.

smsalert is basically a wrapper around smstools' sendsms command, I've added phone number aliases so the actual phone numbers don't show up in the info column pages, and I've added basic logging with timestamps and sendsms exit codes. It has worked fine so far.)

However, this morning at 8:00 AM no SMS was sent on a red condition which had already lasted for hours (it started at 00:44 AM) and is shown on the page <page>. A mail alert was sent as soon as the condition started, but an SMS is never sent and neither notifications.log nor my smsalert.log show any attempt to send an SMS.

Am I doing something wrong here?

Best regards,

Eric.

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