From: Q <q at tippett.com> Reply-To: hobbit at hswn.dk To: hobbit at hswn.dk Subject: Re: [hobbit] Email alerts question Date: Fri, 07 Sep 2007 08:26:38 -0700
Unfourtantly, it does not.
Hint, Hobbit source code is available,right ? I am interested but not to a point to modify the source code. tj
Q Rich Smrcina wrote:
Does the id appear in the message text?
Q wrote:
Hello all,
I am trying to tie my ticketing system into our monitoring process. I am currently having to do this through email. Ideally I would have any alert that self recovers close the open ticket it created. My problem is as follows: When hobbit sends an alert it has an id number in brackets. When hobbit sends a recovery message no alert id is included, so I have no way to reference a recovery with the original alert. Is there any way to have a recovery message include the original alert id? Or some other way of having a simple link between the original message and the recovery email?
Q
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
Get a FREE small business Web site and more from Microsoft� Office Live! http://clk.atdmt.com/MRT/go/aub0930003811mrt/direct/01/