DURATION

I'm trying to debug a problem with alerts. We have a catchall rule that alerts "on-call" person about any connectivity, http and httpcontent checks going red. The syntax is: HOST=* SERVICE=conn,http,httpcontent COLOR=red DURATION>4 followed underneath by the MAIL command. But I see that oftentimes, the alert doesn't get sent even if test has been red for 15 minutes.

Don't know if this is connected, but if I try the "bbcmd hobbit_alert --debug --test HOST SERVICE" test, it fails on the catchall rule

Eric Jacobs Infrastructure and Operations Information Technology Group Phone:215-682-5354 Email:ejacobs at thomaspublishing.com