You need to make sure that the reply e-mail is sent to the Xymon server. If you, for example, have xymon at yourdomain.com<mailto:xymon at yourdomain.com> as sender for alerts, you need to forward it to Xymon at xymonserver.yourdomain.com<mailto:Xymon at xymonserver.yourdomain.com> in exchange. You also need an MX record for xymonserver.yourdomain.com in DNS, and you need to configure the MTA on your Xymon server to accept mails for @xymonserver.yourdomain.com domain.
/Johan
From: Kevin Kelly [mailto:kkelly at lifetouch.com] Sent: den 23 september 2009 22:39 To: hobbit at hswn.dk Subject: RE: [hobbit] SV: ack an alert with email or phone
Ok, now when I hit reply on an alert, I get the message back with couldn't find host. Is there additional steps with an exchange server maybe?
From: Johan Sjöberg [mailto:johan.sjoberg at deltamanagement.se] Sent: Wednesday, September 23, 2009 3:03 PM To: hobbit at hswn.dk Subject: [hobbit] SV: ack an alert with email or phone
You only need to configure procmail according to the man-page, and it works out of the box. http://xymon.org/hobbit/help/manpages/man8/hobbit-mailack.8.html
/Johan
Från: Kevin Kelly [mailto:kkelly at lifetouch.com] Skickat: den 23 september 2009 20:40 Till: hobbit at hswn.dk Ämne: [hobbit] ack an alert with email or phone
Could someone point me some documentation about acknowledging an alert via email or phone.
Thanks in advance!
This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email
This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email