Hi Camelia,
Have you tried checking your ghost clients list? The new client may not be matching 100% to the entry in your bb-hosts file. If that's the case, you can modify the xymon start up script for your clients to add FQDN, or use the "CLIENT: <alias>" in the bb-hosts file if changing the startup script isn't an option.
Good luck, Matt.
Unix System Administrator Computer Science Corporation
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From: "Camelia Anghel" <canghel at cjh.org> To: <xymon at xymon.com> Date: 08/19/2010 09:54 AM Subject: [xymon] client only shows conn, info and trends
Hello, I’ve added another redhat client to my xymon server. The client and the server are in the same network. The client has the redhat firewall disabled. I see in the /bbhome/client/tmp/clientname.txt that all the other reports are running for cpu, memory, messages…but for the life of me I can’t figure out why I can’t make the server get all that info.. I did a ping from server for client and it works I did a ping from client to server it says “client is alive” I don’t know much about firewalls but I added other clients and all was fine.. Any suggestion will be appreciated. Thanks, Camelia This is an e-mail from General Dynamics Land Systems. It is for the intended recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward or act in reliance on it or its attachments. If you are not the intended recipient, please return this message to the sender and delete the message and any attachments from your computer. Your cooperation is appreciated.