I can offer a suggestion but this is only an idea I have just had, it's not been tried, tested or anything. Also bear in mind that I had no idea that you could acknowledge an alert via email... This suggestion might bugger that up in some unforeseen manner.
Could you install something like procmail? I see it working like this:
- An email gets sent to you.
- You reply to it with the acknowledgement in the text body as you have stated.
- This reply gets picked up by procmail before it reaches Hobbit (maybe change the Reply-To in the original email to route it to a different address).
- Procmail decides that it should process this email (there are various tests that can be performed) and calls a script, passing the body of the email (and the subject?) to it.
- The script munges the email so that the Subject line is made from the text in the body of the email.
- Script forwards to email on to its original destination.
I can immediately see flaws in this. You're replying on another piece of s/w. You've got to make sure that the matching format works. If you want to use the say return address then you need to ensure that email flows from procmail to the Hobbit receiver. I'm sure there are others.
Still, it's one solution.
|\/|artin
-----Original Message----- From: Allan Spencer [mailto:allan at zandahar.net] Sent: 09 July 2008 02:02 To: hobbit at hswn.dk Subject: Re: [hobbit] mailack question
Just thought I'd check back on this and surprised nobody had any thoughts on it but also notice Henrik hasn't been around either.
Still have had no luck with this although I have not been able to spend much time on it.
Still have the same problem of not being able to ack an alert via the email body instead of the subject.
Cheers Allan
Allan Spencer wrote:
HI all
A LONG time ago I asked about ack'ing an alert via email (or via sms-to-email) and to be able to do so without a subject. A patch was written at the time and it was included into the main codebase but unfortunately I did not get a chance to imeplement what I wanted to and never ended up testing it. Thats has just changed recently and now I am having issues acking an alert via text in the body.
If i reply to an email and maintain the subject it works fine, if I try cut the subject and paste it as the body nothing happens. I havent gone as far as testing it via the sms-to-email app yet as I cant get it working from a normal email.
I still have one other potential problem of me converting the [] in the alerts to () but thats more outbound sms and I can deal with it coming back inwards.
Any suggestions appreciated
Allan
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