Figures, just as I'm about to host a session to show off Hobbit to the support team and roll it out into production, I hit a situation that has me scratching my head.
I've got an add on script, bb-memory, that is monitoring the memory on my linux clients and on one system it is in the yellow state at the moment. A Hobbit alert was generated, it was sent to the appropriate email address, yada yada yada.
When I try to use the ack code from the subject line to acknowledge the alert, it doesn't work. Doesn't show up in ~/data/acks/acklog or on the web page, and using "!xxxxxx" doesn't have any effect either. Within the same hour, I had a red alert from a different host (disk usage) and I was able to acknowledge it successfully. Thought I'd be clever and clean up just enough to make it turn yellow, which it did, and was able to ack the yellow alert as well. SO it didn't have anything to do with color states.
Using hobbit 4.0, with the following patches from the list:
bbnet-iponly.patch hobbit-4.0.1-diskhistlog.patch eventlog-crash.patch post-4.0-includes.patch
Any ideas on what to check?
Tom