[Xymon] Acknowledgements Report - No events acked in last 0 minutes

On Fri, April 24, 2015 7:30 am, Andy Smith wrote:

Steve B wrote:

...

It is acknowledge.log, made a mistake in my reply. We are on Red Hat Enterprise Linux Server release 5.3

One thing we have noticed (and perhaps related to this issue) is that acknowledgements.sh is expecting a certain format for the ack logs and it simply doesn't match

From the code, we see it is supposed to look like this:

"2015-03-07 18:17:03 myserver disk andy 1 1425724570 1425752223 1425838623 testing message"

whereas in our acknowledge.log, we see

"1429794310 932040 1440 932040 np_filename_not_used host.msgs yellow Jobs reconfigured \nAcked by: user (127.0.0.1)"

Not the same amount of fields and using epoch time.

Any ideas?

Cheers

S

On Thu, Apr 23, 2015 at 8:16 PM, Andy Smith <abs at shadymint.com <mailto:abs at shadymint.com>> wrote:

Steve B wrote:

    Thanks for the reply Andy.

    Unfortunately, no change. Note that I did (and still do) have a
    working acknowledgement.log before, just the report is not
    yielding any data and seems to have an issue with a timestamp.

    On Wed, Apr 22, 2015 at 9:34 PM, Andy Smith <abs at shadymint.com
    <mailto:abs at shadymint.com> <mailto:abs at shadymint.com
    <mailto:abs at shadymint.com>>> wrote:

        Steve B wrote:

            Is the Acknowledgements Report working at the moment? I
    saw it
            was a new feature of 4.3.19.
            We have recently upgraded from Hobbit (2009) to Xymon
    4.3.19.

            When I click on Acknowledgements report and select
    today, this
            week or this month for example, it goes to a blank page

and always says :

            No events acknowledged in the last 0 minutes.

            Any ideas?

            thanks


        Steve,

        I cannot find where I read this, but in my tasks.cfg for the
    startup
        CMD for xymond, I think I had to add :-

        --ack-log=$XYMONSERVERLOGS/acknowledge.log

        if I didnt do this, the acks were not written to the log,

even though an empty log exists. -- Andy

acknowledgement.log or acknowledge.log??  I see it is hardcoded to
acknowledge.log (xymon-4.3.19/lib/acklog.c).  What platform is this
on?  I have it working on Solaris 8, Solaris 10, RedHAT ES5 and
RedHAT ES6.
--
Andy

The acks that are being reported are just those that are generated from the critical systems view xymon-cgi/criticalview.sh. The acks that you see are generated by xymon-seccgi/acknowledge.sh. Now I think I understand why this report never existed before :-)

@JC, should the log format be aligned from these 2 modules or should the report do its best to cope with both?

Yeah, I'm thinking these really should have the same format... It's odd that these both are conceptually this different.

For legacy reasons, and prevent conversion, supporting both would be nice, but these should be aligned.

-jc