Henrik Stoerner wrote:
I've been experiementing with turning off big brother on a client and causing purple pages, but using the ACK code in the emails does not prevent purple pages from continuing, nor does my explanation get recorded into the acklog. ACK works for red & yellow, though.
Hmm - odd. I'll try it out later tonight.
A follow up: I restarted hobbit and repeated the experiement, turning off bbc on my client and waiting for 30 mins until it was put into a purple status. Then I took one of the ACK codes from my purple alert emails and it work just as expected, disabling paging for the time duration I entered and displaying the text message that I entered. Tested putting a "-" in front of the ACK code and it acknowledged all the purples for the host, so that's a neat little trick.
I cannot explain why this didn't work the first times that I tried it, but I swear it didn't.
Tom