[Xymon] Windows PS client svcs data missing

On 10/05/11 2:09 AM, Scot Kreienkamp wrote:

Hi everyone,

I've run into a problem with the Windows Powershell client intermittently omitting service data on Win2008. Here's the relevant parts of the client data file:

Microsoft Windows Server 2008 R2 Standard (build 7600)

---snip---

Persistent Routes:

None

[ifstat]

fe80::619f:8c8:bf22:6ca5%11 2254617444 2999570366

10.100.1.211 2254617444 2999570366

::1 0 0

127.0.0.1 0 0

[svcs]

Name StartupType Status
DisplayName

[uptime]

sec: 8168297

94 days 12 hours 58 minutes 17 seconds

Bootup: 20110203213923.713291-360

[who]

SESSIONNAME USERNAME ID STATE TYPE DEVICE

---snip---

As you can see, the svcs portion is empty. I already updated the client to the latest PS client files available and it still is happening. I'm not a programmer so I'm not sure how I can help troubleshoot this, but I'm willing to help in any way I can.

services information is gathered from WMI. The builtin powershell "get-services" doesn't return sufficient information.

Try the following:

open a powershell window (powershell.exe lives in C:\WINDOWS\system32\windowspowershell\v1.0)

Get-WmiObject -Class Win32_Service

Try running it a few times. Is it slow, or does it sometimes not return any information?

Also, if you look at the Client data report (link at the bottom of various pages - cpu, disk, procs, svcs), do you see sections for [WMI:Win32...] towards the bottom of the report. There should be:

WMI:Win32_OperatingSystem WMI:Win32_ComputerSystem WMI:Win32_BIOS WMI:Win32_Processor WMI:Win32_PhysicalMemory WMI:Win32_LogicalDisk WMI:Win32_QuickFixEngineering WMI:Win32_Product

If these are missing there may be a problem with the WMI service. Try restarting it in the first instance.

David.

Thanks!

Scot Kreienkamp

skreien at la-z-boy.com

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