[Xymon] Acknowledgements Report - No events acked in last 0 minutes

Steve B wrote:

It is acknowledge.log, made a mistake in my reply. We are on Red Hat Enterprise Linux Server release 5.3

One thing we have noticed (and perhaps related to this issue) is that acknowledgements.sh is expecting a certain format for the ack logs and it simply doesn't match

From the code, we see it is supposed to look like this:

"2015-03-07 18:17:03 myserver disk andy 1 1425724570 1425752223 1425838623 testing message"

whereas in our acknowledge.log, we see

"1429794310 932040 1440 932040 np_filename_not_used
host.msgs yellow Jobs reconfigured \nAcked by: user (127.0.0.1)"

Not the same amount of fields and using epoch time.

Any ideas?

Cheers

S

On Thu, Apr 23, 2015 at 8:16 PM, Andy Smith <abs at shadymint.com <mailto:abs at shadymint.com>> wrote:

Steve B wrote:

    Thanks for the reply Andy.

    Unfortunately, no change. Note that I did (and still do) have a
    working acknowledgement.log before, just the report is not
    yielding any data and seems to have an issue with a timestamp.

    On Wed, Apr 22, 2015 at 9:34 PM, Andy Smith <abs at shadymint.com
    <mailto:abs at shadymint.com> <mailto:abs at shadymint.com
    <mailto:abs at shadymint.com>>> wrote:

        Steve B wrote:

            Is the Acknowledgements Report working at the moment? I
    saw it
            was a new feature of 4.3.19.
            We have recently upgraded from Hobbit (2009) to Xymon
    4.3.19.

            When I click on Acknowledgements report and select
    today, this
            week or this month for example, it goes to a blank page and
            always says :

            No events acknowledged in the last 0 minutes.

            Any ideas?

            thanks


        Steve,

        I cannot find where I read this, but in my tasks.cfg for the
    startup
        CMD for xymond, I think I had to add :-

        --ack-log=$XYMONSERVERLOGS/acknowledge.log

        if I didnt do this, the acks were not written to the log, even
        though an empty log exists.
        --     Andy


acknowledgement.log or acknowledge.log??  I see it is hardcoded to
acknowledge.log (xymon-4.3.19/lib/acklog.c).  What platform is this
on?  I have it working on Solaris 8, Solaris 10, RedHAT ES5 and
RedHAT ES6.
-- 
Andy

The acks that are being reported are just those that are generated from the critical systems view xymon-cgi/criticalview.sh. The acks that you see are generated by xymon-seccgi/acknowledge.sh. Now I think I understand why this report never existed before :-)

@JC, should the log format be aligned from these 2 modules or should the report do its best to cope with both?

Andy