as far i know

1: no

2:yes

3: yes with devmon

4: yes

5:no

Da: Patil, Kiran (pioneer) [mailto:Kiran_Patil2 at syntelinc.com] Inviato: martedì 14 dicembre 2010 11:09 A: xymon at xymon.com Oggetto: [xymon] About hobbit.

Hi ,

I want some information about hobbit.

1.  Can hobbit integrate with ticketing system or any inventory system?

2.  Can hobbit monitor network devices?

3.  Can it work on SMNP?

4.  Using hobbit can we generate all report like( monthly , weekly or daily)?

5.  Can hobbit perform patch management in network?

I want some information about hobbit.

Or Xymon, as it's now called.

1.  Can hobbit integrate with ticketing system or any inventory

   system?

If you have someone that knows scripting (e.g. Perl), you can run any scripts that are triggered by alerts. These can be used to generate tickets if your ticketing system has the necessary interface.

2.  Can hobbit monitor network devices?

3.  Can it work on SMNP?

It works with Devmon, which uses SNMP polling (not traps).

P.S. The word "please", is always welcome when asking for information.

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We have successfully integrated Xymon with ITSM/Remedy although I would not recommend using the system we use since it's a) complicated and b) relies on using some very expensive software that we happen to use for other things as well; it's not something you are going to have lying around!

As others have said, all you need is scripting knowledge and knowing how to inject tickets in to your ticket system.

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From: Patil, Kiran (pioneer) [mailto:Kiran_Patil2 at syntelinc.com] Sent: 14 December 2010 10:09 To: xymon at xymon.com Subject: [xymon] About hobbit.

Hi ,

I want some information about hobbit.

1.  Can hobbit integrate with ticketing system or any inventory

   system?

2.  Can hobbit monitor network devices?

3.  Can it work on SMNP?

4.  Using hobbit can we generate all report like( monthly , weekly

   or daily)?

5.  Can hobbit perform patch management in network?

Thanks & Regards

Kiran Patil

Syntel > Consider IT Done

Email id : Kiran_patil2 at syntelinc.com <mailto:Kiran_patil2 at syntelinc.com>

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