We have successfully integrated Xymon with ITSM/Remedy although I would not recommend using the system we use since it's a) complicated and b) relies on using some very expensive software that we happen to use for other things as well; it's not something you are going to have lying around!
As others have said, all you need is scripting knowledge and knowing how to inject tickets in to your ticket system.
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From: Patil, Kiran (pioneer) [mailto:Kiran_Patil2 at syntelinc.com] Sent: 14 December 2010 10:09 To: xymon at xymon.com Subject: [xymon] About hobbit.
Hi ,
I want some information about hobbit.
Can hobbit integrate with ticketing system or any inventorysystem?
Can hobbit monitor network devices?Can it work on SMNP?Using hobbit can we generate all report like( monthly , weeklyor daily)?
Can hobbit perform patch management in network?
Thanks & Regards
Kiran Patil
Syntel > Consider IT Done
Email id : Kiran_patil2 at syntelinc.com <mailto:Kiran_patil2 at syntelinc.com>
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