I am having a problem with ONE Windows 2003 server running BBWIN v0.9. This server runs the Blackberry Enterprise Server, and ever since we updated to v4.1 of the BES software BBWIN causes 100% CPU utilization and SQL server issues.
I remember the old BBNT service could occasionally cause troubles when checking for CPU utilization, due to poor instrumentation of modules on a particular server. I have disabled CPU checking on BBWIN, but the problem still occurs.
Should I try disabling other modules? I am most interested in checking disk space, services, and events. CPU usage would be nice, but not critical.
Thank you for your assistance.
-- Jon Dustin - Network Specialist University of Southern Maine Portland, ME 207-780-4152
You may want to try upgrading bbwin...version .10 just came out a few weeks ago.
=G=
-----Original Message----- From: Jon Dustin [mailto:jdustin at usm.maine.edu] Sent: Tuesday, January 08, 2008 10:04 AM To: hobbit at hswn.dk Subject: [hobbit] BBWin trouble
I am having a problem with ONE Windows 2003 server running BBWIN v0.9. This server runs the Blackberry Enterprise Server, and ever since we updated to v4.1 of the BES software BBWIN causes 100% CPU utilization and SQL server issues.
I remember the old BBNT service could occasionally cause troubles when checking for CPU utilization, due to poor instrumentation of modules on a particular server. I have disabled CPU checking on BBWIN, but the problem still occurs.
Should I try disabling other modules? I am most interested in checking disk space, services, and events. CPU usage would be nice, but not critical.
Thank you for your assistance.
-- Jon Dustin - Network Specialist University of Southern Maine Portland, ME 207-780-4152
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
Hello Jon,
I think the problem can come from the msgs agent. Can you check how many events are generated on the last 30 minutes in each eventlog file ? One time I had this issue because the server was generating hundreds of events each minute.
Try to disable msgs agent in BBWin to see if it change something.
You can also try to disable all agents, then, enable one by one to see which one is causing cpu usage.
Let me know the results of these tests,
Etienne.
2008/1/8, Jon Dustin <jdustin at usm.maine.edu>:
I am having a problem with ONE Windows 2003 server running BBWIN v0.9. This server runs the Blackberry Enterprise Server, and ever since we updated to v4.1 of the BES software BBWIN causes 100% CPU utilization and SQL server issues.
I remember the old BBNT service could occasionally cause troubles when checking for CPU utilization, due to poor instrumentation of modules on a particular server. I have disabled CPU checking on BBWIN, but the problem still occurs.
Should I try disabling other modules? I am most interested in checking disk space, services, and events. CPU usage would be nice, but not critical.
I had this problem once, and I found out it was because of a external cscript call didn't work properly.
Jason Chambers IT Help Desk Associate
GEOSOFT INC. freedom to explore T +1 416.369.0111 #344 F +1 416.369.9599
Visit our site at www.geosoft.com
-----Original Message----- From: Jon Dustin [mailto:jdustin at usm.maine.edu] Sent: January-08-08 10:04 AM To: hobbit at hswn.dk Subject: [hobbit] BBWin trouble
I am having a problem with ONE Windows 2003 server running BBWIN v0.9. This server runs the Blackberry Enterprise Server, and ever since we updated to v4.1 of the BES software BBWIN causes 100% CPU utilization and SQL server issues.
I remember the old BBNT service could occasionally cause troubles when checking for CPU utilization, due to poor instrumentation of modules on a particular server. I have disabled CPU checking on BBWIN, but the problem still occurs.
Should I try disabling other modules? I am most interested in checking disk space, services, and events. CPU usage would be nice, but not critical.
Thank you for your assistance.
-- Jon Dustin - Network Specialist University of Southern Maine Portland, ME 207-780-4152
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
participants (4)
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etienne.grignon＠gmail.com
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Galen.Johnson＠sas.com
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Jason.Chambers＠geosoft.com
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jdustin＠usm.maine.edu